Samsung Fridge - AutoFill Issues / Noisy / No Ice
Model: RF29DB970012AA
Location: Cape Coral, FL 33993
Repair Summary
Checked refrigerator for multiple concerns, including the AutoFill pitcher not filling, excessive noise from the bite-size ice maker during harvest, and the cube ice maker not producing ice. Customer stated the AutoFill pitcher had not worked since the refrigerator was purchased. Upon inspection, found the AutoFill pitcher feature turned off. Turned the feature on and tested operation. Verified the pitcher does fill but times out due to low water pressure to the refrigerator (see video). Customer has an under-sink reverse osmosis system and was advised to have the RO system checked for proper water pressure and flow. Inspected the ice makers and found the cube ice maker fill tube frozen and the bite-size ice maker noisy and getting stuck halfway through the harvest cycle. Replaced both ice makers and fill tubes. Tested operation and verified both ice makers completed the harvest cycle properly (see video). Both ice makers continue to have reduced water supply due to the RO system and will operate as efficiently as possible with the available water pressure. Ran HASS diagnostics and sent the passed Overall Check results to Samsung.
