Model: GTW538ASW0WS Location: LaBelle, FL 33935 Repair Summary Checked washer for not draining. Upon inspection, found the drain pump burned out and also damaged the main control board. Replaced both components that were sent for the repair and tested operation. Verified the washer is now draining properly and uploaded a video documenting the repair. Recommended that the customer run a Clean Washer cycle to help remove any debris or residue from water that had been sitting in

Model: WF45R6100AC/US Location: Naples, FL 34104 Repair Summary Checked washer for not advancing through the cycle. Upon arrival, started a Smart Install test. Washer filled with water properly but stopped when entering the wash portion and displayed a 3C4 motor error. Inspected the motor and found one power wire was loose and had partially pulled out of its connection. Repositioned and secured the connection and checked it multiple times to verify it would remain secure. Ran

Model: WA50R5200AW/US Location: Naples, FL 34116 Repair Summary Checked washer for out-of-balance concerns. Upon arrival, started a cycle and immediately observed that the drum was no longer properly aligned. Determined that a complete tub assembly rebuild would be required to correct the issue. Explained the findings to the customer and submitted a request to the warranty company for the required parts and repair. After reviewing the repair request, the warranty company decl

Model: PZS22MYKFHFS Location: Ave Maria, FL 34142 Repair Summary Checked refrigerator for ice falling inside the freezer and a water filter replacement warning. Educated the customer that the refrigerator may have been stored and operating for an extended period before they moved into the home, causing the filter reminder to count down even though the refrigerator is newly installed for them. Advised the customer that the filter can continue to be used for up to approximately

Model: MC30WP/01 Location: Fort Myers, FL 33901 Repair Summary Checked wall oven for broken clips securing the metal rack in the microwave compartment. Upon inspection, found the plastic clips had become brittle and broken. Replaced the clips with new ones and verified the metal rack is properly seated and secured. No other issues found. Unit checks normal at this time.

Model: MRT18D3BWW Location: Cape Coral, FL 33991 Repair Summary Checked refrigerator for a reported chemical odor. Customer stated the odor had been stronger previously but decreased after unplugging the refrigerator for approximately 1–2 days. Upon arrival, no abnormal odor was detected. Removed the freezer evaporator cover and inspected the evaporator; frost pattern was normal and no issues or residue were found on the defrost heater. Inspected the compressor and sealed-sys

Model: PZS22MYKFHFS Location: Ave Maria, FL 34142 Repair Summary Checked refrigerator for leaking water. Upon inspection, found the leak was coming from the water filter area. Advised the customer to replace the water filter, as the filter may be damaged or not sealing properly. Replaced the filter housing as a precaution and tested the water system. Uploaded video documenting the repair and operation. Unit checks normal at this time.

Model: RF24R7201SR/AA Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for no ice production. Upon arrival, inspected the ice room and found no frost buildup. Connected HASS and ran the Weak Cooling Test, which passed with no cooling issues found. Checked for error codes and found a 39C error indicating an ice maker fault. Provided the customer with a repair estimate, and the customer approved the repair. Replaced the ice maker and tested operation. Advised

Model: JS42SEDUDW15 Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for the freezer door being stuck closed. Upon arrival, inspected around the freezer door gasket with a plastic tool and did not feel any ice buildup around the gasket; however, the door remained stuck shut. Inspected the ice maker area and found significant ice buildup inside the ice maker compartment. Advised the customer that the refrigerator would need to be turned off for approximately

Model: WZC5116LW Location: Immokalee, FL 34142 Repair Summary Checked freezer for no cooling. Upon inspection, found the compressor was not running and determined the electronic components had been damaged, likely due to a recent thunderstorm/power event. Replaced the inverter and thermostat and tested operation. Compressor is now running and the freezer is operating properly. Advised the customer to allow approximately 24 hours for the freezer to reach proper operating tempe

Model: RF70F29MERAA Location: North Fort Myers, FL 33917 Repair Summary Checked refrigerator for the AutoFill pitcher not working. Connected HASS and ran diagnostics, with no error codes found and all tests passing. Inspected the AutoFill pitcher settings and found the AutoFill function was turned off. Enabled the AutoFill setting and verified the pitcher filled properly. Tested the remaining refrigerator functions, including the water dispenser, and confirmed proper operatio

Model: DW80CB545012AA Location: Fort Myers, FL 33966 Repair Summary Checked dishwasher for door not closing and broken strike. Upon arrival, found the metal door strike broken. Also found the door latch assembly inside the control panel stuck in the closed position. Removed the control panel and reset the latch. During inspection, found the control panel mounting threads cracked and stripped, causing the panel to sit loosely. Replaced the control panel and transferred the Wi-

Model: WDT730HAMZ1 Location: Fort Myers, FL 33919 Repair Summary Checked dishwasher for not starting a cycle. Upon arrival, attempted to start a cycle and found the dishwasher would remain idle and would not engage. Replaced the main control board and tested operation. Dishwasher is now starting properly, filling, washing, and draining as designed. No other issues found at this time. Unit checks normal.

Model: RF30HBEDBSR/AA Location: Lehigh Acres, FL 33936 Repair Summary Checked refrigerator for ice buildup in the fresh food section and the ice maker not working. Upon inspection, found the ice maker frozen at the rear and confirmed it is the original ice maker and has never been replaced or updated. Further inspection found a defrost system issue in the fresh food section. Refrigerator will require an updated ice maker kit, defrost sensor, water leak kit, and evaporator cov

Model: ME16A4021AS/AA 00 Location: Bonita Springs, FL 34135 Repair Summary Checked microwave for touchpad issues. Upon arrival, tested the unit and found the number 5 button and the high and low fan speed buttons were not responding. Tested the remaining touchpad functions and found all other operations working properly. Determined the touchpad membrane will require replacement. The control board may also require replacement; however, this cannot be confirmed until the new me

Model: SHPM78W55N/11 Location: Cape Coral, FL 33914 Repair Summary Checked dishwasher for an error code. Upon inspection, found water in the drip tray activating the float switch. Further testing found the bottom door seal was leaking, with water present around the lower kick plate area. Replaced the lower door seal and tub seal. Ran the dishwasher for approximately 20 minutes and monitored for leaks. No leaks were found after the repair. Advised the customer to continue moni

Model: WTW4816FW3 Location: Naples, FL 34116 Repair Summary Checked washer for not advancing through the cycle. Upon arrival, canceled the cycle that was currently running and started a new cycle. Verified the washer filled with water properly and completed the wash portion of the cycle. Set the washer to a Spin cycle and found the cam assembly underneath the unit was not engaging properly and was producing a loud noise. Replaced the cam, actuator, and main control board as r

Model: DW80CG5450SR Location: Fort Myers, FL 33912 Repair Summary Checked dishwasher for leaking. Upon inspection, found the disposal knockout cap had not been removed, preventing the dishwasher from draining properly and leaving the tub full of water. Removed the disposal cap and attempted to drain the remaining water, but found the drain pump had failed. Advised the customer that the drain pump will need to be replaced. Explained that the drainage issue was caused by the di

Model: RF31CG7220SRAA Location: Lehigh Acres, FL 33974 Repair Summary Checked refrigerator for no ice production. Inspected the ice maker assembly and found the ice maker support and ice maker components damaged. Further inspection of the water lines determined they also require replacement with the updated lines. Refrigerator will require new water lines, ice maker components, and the ice maker support case to complete the repair. Ordering the necessary parts.

Model: WRF535SWHZ02 Location: Cape Coral, FL 33904 Repair Summary Checked refrigerator for the freezer door being difficult to open. Upon inspection, found the freezer drawer was stiff when opening. Inspected the drawer rails and found slight frost buildup and minor corrosion on both rails. Applied heat to the rails, cleaned them with a warm towel, and applied lubricant to improve operation. Tested the freezer drawer and verified it is now opening and closing smoothly. Advise