Model: RS22T5201SR/AA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for no cooling. Upon arrival, connected HASS and ran a service diagnostic report, including the Weak Cooling Test. Temperature history showed temperatures gradually rising over the previous week. Verified the compressor and fans were operating. Inspected the compressor area and found traces of oil around the condenser coupler. Performed a bubble test and confirmed a refrigerant leak a

Model: RF24BB620012AA Location: Bonita Springs, FL 34134 Repair Summary Checked refrigerator for no cooling. Unit had stored error codes for the inverter and a locked-rotor compressor. The inverter board was replaced initially; however, the error codes returned and the refrigerator stopped cooling again. On the return visit, replaced the inverter board again and completed a sealed-system repair, including compressor replacement (see attached photos). Pressure tested the seale

Model: NE63A6751SS/AA Location: Fort Myers, FL 33913 Repair Summary Checked range for the touch controls not responding. Confirmed the control assembly was defective and replaced it with a new control assembly. Tested operation after installation and verified all controls are now responding and the unit is operating properly. Uploaded before-and-after videos documenting the repair.

Model: WA52DG5500AVUS Location: Cape Coral, FL 33909 Repair Summary Checked washer for an intermittent 4C error and a “Check Motor” message in the app. Tested both hot and cold water supplies and verified proper flow. Tested the motor during both wash and spin and found it operating properly. Ran HASS diagnostics and found the 4C water supply error stored in history. Removed the water inlet valve and found sediment buildup in the hot water valve. Replaced the water inlet valv

Model: NE63A6751SG/AA Location: Cape Coral, FL 33993 Repair Summary Checked range for the Air Fry and Dehydrate options not working. Upon inspection, found this model requires the middle divider rack that separates the upper and lower oven cavities to be removed before these features can be used (see pictures). Removed the divider rack and tested both functions. Verified the features are now operating properly. Unit is working properly at this time.

Model: NE63A6511SG/AA Location: Lehigh Acres, FL 33976 Repair Summary Checked range for the front right burner not working. Upon inspection, found evidence of a previous mouse presence behind the range. Customer was aware and stated there had been a mouse in the home that was removed. Inspected the burner circuit and found the regulator burnt; however, the associated wiring was not damaged. Replaced the faulty regulator and tested operation. Verified the front right burner is

Model: JBS86SP6SS Location: Punta Gorda, FL 33950 Repair Summary Checked range for a loud popping noise while heating and a reported electrical burning smell. Inspected the heating element and found no damage. Removed the rear cover and inspected the terminal block and wiring. Found no burnt wiring, loose connections, or evidence of an electrical short. Heated the oven to 350°F and verified it reached and maintained the proper temperature. The oven did produce a popping sound

Model: NE63A6311SS/AA Location: Lehigh Acres, FL 33973 Repair Summary Checked cooktop for cracked glass. Replaced the approved cracked cooktop and tested all burners. Verified all burners are heating and operating properly. During the repair, noticed evidence of a previous pest infestation. No live roaches were observed at the time of service; however, evidence of the prior infestation remains present. Unit is working properly at this time.

Model: WT7405CV Location: Cape Coral, FL 33914 Repair Summary Checked washer for particles being left on clothing. Customer stated she has used the Self Clean cycle in the past but has not run it recently. The home has a water softener, which can cause detergent and soap to lather more. Inspected the washer and found detergent residue buildup on the agitator. Explained that after years of use, additional buildup can accumulate between the inner and outer tubs and break loose

Model: DVG45T6000W/A3 Location: Estero, FL 33928 Repair Summary Checked dryer for being unable to start a cycle. Customer stated the dryer displayed a 3C error code related to the motor centrifugal switch. Upon arrival, held the door switch down and rotated the drum by hand. Verified the centrifugal switch clicked and released properly. Started a cycle and confirmed the drum rotated, the dryer cycled heat properly, and airflow through the ventilation was good. Applied resista

Model: GTD45EASJ4WS Location: Ave Maria, FL 34142 Repair Summary Replaced the damaged lid that was sent to the customer. Tested the dryer after the repair and verified the unit is heating and operating properly at this time.

Model: WTW4816FW3 Location: Lehigh Acres, FL 33936 Repair Summary Checked washer for noise and excessive water filling. Upon inspection, found the cam clutch broken and the motor rusted due to water leaking from the failed tub bearing. Determined the washer would require a complete tub job along with replacement of the affected components and the main control board for the required software update. The warranty company reviewed the repair and elected to proceed with a buyout

Model: WF50A8800AV/US Location: Cape Coral, FL 33993 Repair Summary Checked washer for a noise complaint, especially during the spin cycle. Rotated the drum by hand and found the tub bearing is faulty and excessively loud. Ran HASS diagnostics and found no stored error codes. The Overall Check passed; however, the tub bearing remains mechanically defective (see attached video). A complete tub repair will be required.

Model: RF30BB6600QLAA Location: Lehigh Acres, FL 33972 Repair Summary Checked refrigerator for the upper freezer door gasket not sealing properly. Upon inspection, found the freezer drawer rails damaged. Replaced the damaged rails and tested operation. Verified the freezer drawer now opens and closes properly and the gasket is sealing correctly. Educated the tenants on avoiding overloading the freezer to help prevent future damage to the drawer rails. Uploaded before-and-afte

Model: RS27T5200SR/AA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for low ice production. Customer stated this has been an issue since they moved in. Checked temperatures and verified they are within the proper range. Ran HASS diagnostics and found no cooling errors. The Weak Cooling Test passed. Found a small amount of frost around the ice maker, but not enough to prevent it from harvesting properly. Replaced the ice maker to address the low ice produc

Model: ME11A7710DS/AA Location: Lehigh Acres, FL 33936 Repair Summary Checked microwave for no heat. Obtained a signed waiver before removing the microwave for inspection. Found a blown fuse on the noise filter. Replaced the noise filter, capacitor, diode, magnetron, and cooling fan. Noted moisture and oil buildup inside the unit due to frequent kitchen use. The customer had already removed the upper vent prior to arrival, allowing the microwave to be safely removed and reins

Model: WRX735SDHZ08 Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for intermittent ice production and torn door gaskets. Upon inspection, found ice buildup underneath the ice bin. The buildup could have been caused by the ice maker overfilling or a leak from the ice maker assembly. Tested the ice maker and did not duplicate any leaking or overfilling at this time. Replaced the ice maker and fill tube. Cycled the ice maker and verified it filled properly w

Model: RF28T5001SR/AA Location: Naples, FL 34119 Repair Summary Checked refrigerator for no cooling. Upon arrival, found the unit plugged in but with no airflow and the compressor not running. Connected HASS and ran a service diagnostic report, which showed the refrigerator had not been cooling for over a week and had an 84C error code indicating a locked compressor. The inverter board was also flashing four LEDs, indicating an inverter-related fault. Determined the unit requ

Model: RF90F29AECEAA Location: Lehigh Acres, FL 33976 Repair Summary Checked refrigerator for no ice production. Ran the HASS Weak Cooling Test, which failed. Inspected the compressor area and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and recorded a 2 PSI pressure drop over 15 minutes, confirming the repair was successful. Evacuated the seal

Model: DVE50BG8300VA3 Location: Cape Coral, FL 33914 Repair Summary Checked dryer for a noise complaint. Tested operation and found the drum scraping against the right side panel. Disassembled the dryer and determined the side panel was not the cause. Found the front portion of the drum had a noticeable wobble and appeared to be out of round (see video). Inspected the drum rollers and front bearing and found no obvious damage, but ordered them as a precaution. Returned and re