Model: WA44A3205AW/A4 Location: North Fort Myers, FL 33903 Repair Summary Checked washer for not starting and not filling with water. Ran diagnostics and found no stored error codes. Tested the water inlet valves and found they were not receiving power. Replaced the main control board and reran HASS diagnostics, at which point the water valves began activating properly. During further testing, found the lid remained locked for approximately 10 minutes and would not release. T

Model: RS27T5200SR/AA Location: Cape Coral, FL 33904 Repair Summary Checked refrigerator for not cooling properly. Connected HASS and found multiple error codes for abnormal temperatures in both the fresh food and freezer compartments, along with an evaporator fan motor error. Further inspection found two separate issues: a defective freezer evaporator fan and a refrigerant leak at the high-side coupler. Replaced the freezer evaporator cover assembly containing the fan motor

Model: DVE47CG3500VA3 Location: Lehigh Acres, FL 33971 Repair Summary Checked dryer for water accumulating in the vent. Inspected the unit and found the dryer vent airflow restricted. Advised the customer to have the exterior roof vent inspected to verify there is no screen, blockage, or other restriction preventing proper airflow. Diagnostics also showed an HC error code, and inspection found the thermistor had been corroded by moisture. Replaced the thermistor and tested op

Model: RF29A9675MT/AA Location: Lehigh Acres, FL 33974 Repair Summary Checked refrigerator for intermittent no-cooling. Connected diagnostic equipment and found a stored error code related to a locked compressor. Diagnosed the compressor as defective and ordered a new compressor, filter drier kit, and required Lokring connections. Installed the new compressor and sealed-system components, pressure tested the system, and verified the pressure test passed with no leaks detected

Model: WFE775H0HZ4 Location: Naples, FL 34119 Repair Summary Checked oven for no heat. Upon arrival, turned the oven on and found the bake element was not heating. Checked voltage to the bake circuit and confirmed 240 VAC was present, but the element was not heating. Replaced the thermostat and bake element and tested operation. Verified the oven is now heating correctly. No other issues found at this time. Advised the customer of the completed repair. Unit checks normal.

Model: WA54CG7150ADA4 Location: Cape Coral, FL 33914 Repair Summary Checked washer for making an abnormal noise. Connected HASS and attempted to run diagnostics; however, the test could not be completed because hot water was not entering the washer. Removed the hot water inlet hose and confirmed there was no water coming from the home’s hot water supply. Advised the customer that a plumber will be needed to correct the home water supply issue. Ran the washer through a Drain &

Model: NE63A6311SS/AA Location: Lehigh Acres, FL 33971 Repair Summary Checked range for a cracked cooktop. While replacing the cooktop, noticed the wall outlet was physically damaged. Advised the customer to have the damaged outlet replaced by a qualified electrician, as the condition could potentially cause an electrical short or other electrical issues in the future. Replaced the cooktop and tested operation. Unit is now operating properly with no issues found. Uploaded vid

Model: ME19R7041FS/AA Location: Cape Coral, FL 33991 Repair Summary Checked microwave for the door not staying engaged. Inspected the unit and found there was no tension on the door latch. Removed the main control board to access and inspect the door switches and verified they were operating properly. Determined the door assembly was defective and required replacement. Installed the new door assembly and tested operation. Verified the door now latches properly and the microwa

Model: WTW8127LC1 Location: Naples, FL 34119 Repair Summary Checked washer for not draining. Upon arrival, inspected the drain pump and found all of the pump impeller blades had broken off, preventing the washer from draining properly. Replaced the drain pump and tested operation. Verified the washer is now filling, washing, and draining correctly. Also leveled and balanced the washer due to excessive wobbling during operation. Advised the customer of the completed repairs. U

Model: NE63A6711SS/AA Location: Estero, FL 33928 Repair Summary Checked cooktop for the front burner not working. Upon arrival, tested the burner and found the indicator light would illuminate, but the burner produced no heat. Diagnosed the infinity switch as defective and replaced it. Tested operation after the repair and verified all three heating zones of the burner are now operating and heating correctly. Advised the customer of the completed repair. Unit checks normal at

Model: MVWB765FC3 Location: Bokeelia, FL 33922 Repair Summary Checked washer for going off balance during operation. Ran diagnostics and found a stored off-balance error code. Inspected the suspension system and found the suspension rods were defective. Pressed down on the agitator and verified excessive bouncing of the basket, confirming the suspension rods were no longer properly controlling tub movement. Replaced the suspension rods and calibrated the washer. Ran an automa

Model: WTW4957PW0 Location: Fort Myers, FL 33919 Repair Summary Checked washer for no-spin issues. Upon arrival, ran the washer through the self-test, which completed; however, the unit produced very little spin. Ran a Drain & Spin cycle and found the drain pump remained engaged throughout the cycle while the basket would only spin intermittently for short periods. Determined the main control board was not properly detecting that the tub was empty, preventing the washer from

Model: 79641262.610 Location: Fort Myers, FL 33901 Repair Summary Checked washer for not draining. Upon arrival, verified the washer would fill but would not drain. Activated the drain pump and could hear the motor running; however, no water was being pumped out, indicating the drain pump impeller/blades have likely failed. Further inspection found the retaining ring for the door diaphragm rusted and no longer secured in place, and the diaphragm itself was in poor condition.

Model: LFXS26973S /02 Location: Saint James City, FL 33956 Repair Summary Checked refrigerator for an intermittent grinding and rattling noise coming from the freezer. Upon arrival, the abnormal noise was not present. Removed the freezer evaporator cover and isolated the fan operation during testing. Found the freezer evaporator fan motor bearings beginning to fail, causing the intermittent grinding/rattling noise. Replaced the freezer evaporator cover assembly containing the

Model: WF50BG8300AVUS Location: Cape Coral, FL 33914 Repair Summary Checked washer for an SC error code. Connected HASS and ran diagnostics, which stopped during the drain portion of the test. The drain pump was humming but was not pumping water out of the washer. Replaced the drain pump and tested operation. Verified the washer now fills, washes, drains, and spins properly. Due to excessive suds found inside the washer, ran a Clean Washer cycle to help clear the excess deter

A glass cooktop is built to handle the heat of everyday cooking, but it still needs regular care. Spills, crumbs, and residue left on the surface can cause permanent damage. Over time, that damage may make the glass more vulnerable to cracking during normal use. A dirty cooktop does not automatically crack, and the presence of residue alone cannot prove why a particular cooktop broke. Cleaning is one practical way to reduce the risk. How Spills Can Damage The Surface Sugary s

Model: WTW4957PW0 Location: Fort Myers, FL 33908 Repair Summary Checked washer for a loud noise during the spin cycle. Entered service mode and tested the components. During operation of the cam and actuator, the spin basket began to rev but did not transition properly into spin. Tipped the washer back and verified the cam and actuator are shifting correctly. Further inspection determined the gearcase is stripped internally and is not properly transferring into spin. The wash

Model: SHE65T55UC/02 Location: Cape Coral, FL 33904 Repair Summary Checked dishwasher for an E11 error code. Diagnosed the E11 code as a thermistor/temperature sensor fault, with the thermistor integrated into the circulation motor assembly on this model. Replaced the circulation motor assembly and ran the dishwasher through a test cycle. Verified proper operation with no error codes returning. Checked for leaks and found none. Video attached documenting operation after the r

Model: NE63A6751SS/AA Location: Immokalee, FL 34142 Repair Summary Checked range for the small heating ring on the front right burner not working. Upon inspection, found evidence of a previous pest infestation, including dead roaches around the control panel area. Diagnosed the range as requiring replacement of the triple burner and regulator. Advised the customer that the findings would need to be submitted to the warranty company for review before proceeding with repairs. T

Model: RS27T5200SR/AA Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for a sputtering noise while dispensing water. Verified the home water pressure is good and confirmed the customer has a new water filter installed. Inspected the water system and determined the filter housing was causing the dispensing issue. Replaced the filter housing and tested the water dispenser. Water is now dispensing properly with no sputtering. Checked all connections after the