Model: WDF330PAHW4 Location: Fort Myers, FL 33913 Repair Summary Checked dishwasher for no operation. Upon arrival, found the dishwasher would fill and drain properly; however, the wash/circulation pump was not operating. Provided the customer with an estimate for the required repair and explained the findings. Customer declined the repair and decided to replace the dishwasher instead. No repairs were performed at this time.

Model: RF30BB620012AA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for weak cooling. Upon arrival, found the freezer temperature hovering around 21°F. Connected HASS and ran a service diagnostic report, which showed no error codes. Verified the compressor and all fans were operating properly. Inspected the compressor and sealed-system area and found no traces of oil. Bubble tested all accessible connections and found no bubbles or visible refrigerant lea

Model: WRQA59CNKZ Location: Lehigh Acres, FL 33974 Repair Summary Checked refrigerator for no ice production and error codes displaying. Ran diagnostics and found errors related to the humidity sensor and main board communication. Also found the ice maker was not receiving water. Inspected the ice maker fill line and verified it was not frozen. Replaced the ice maker and water valve. Addressed the door-open indication by replacing the reed switch that showed the greatest dela

Model: MRU21C7BST Location: Fort Myers, FL 33912 Repair Summary Checked refrigerator for the door gasket not sealing properly. Upon arrival, found the upper door sagging on one side, causing the gasket to leave a gap. Lifted and realigned the door, then tightened all hinge screws. Verified the door is now level and closes properly with the gasket sealing completely around the opening. Customer also showed a similar concern with the lower door. Adjusted the lower door gasket a

Model: MEDB765FC0 Location: Fort Myers, FL 33966 Repair Summary Checked dryer for a burning smell. Upon inspection, immediately found an F4E1 error code indicating the heater relay was not supplying proper voltage to the heating circuit. Inspected the terminal block and found no signs of burning or damage; however, the burning smell became noticeably stronger near the main control board. Removed the rear cover and found burned wiring along with damaged/burned relays on the ma

Model: MVW620HC3 Location: Fort Myers, FL 33966 Repair Summary Checked washer for an intermittent Long Fill error. Customer stated the washer will display the Long Fill message, stop the cycle, and drain the water. Tested the water valve three times and was unable to duplicate the issue. Customer also stated she could run a Clean cycle successfully, but the error may return the following day. Explained that the water-level pressure sensor is integrated into the main control b

Model: RF260BEAESG/AA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for no ice production. Upon arrival, checked for error codes and found none. Cycled the ice maker and verified it harvested the ice that was present and then filled with water properly. Inspected the display settings and found the ice maker was set to the Off position. Turned the ice maker back on and made the customer aware of the findings. Advised the customer to allow approximately

Model: LSEL6333F/00 Location: Naples, FL 34108 Repair Summary Checked cooktop for burners not regulating heat properly. Upon arrival, found both front burners were heating but would not regulate correctly. Disassembled the cooktop and found only one of the required regulators was available. Replaced one regulator and made the customer aware that the remaining parts would need to be reordered. Customer also reported that the rear right burner was not regulating properly. Addit

Model: CVE28DP2NS1 Location: LaBelle, FL 33935 Repair Summary Checked refrigerator for no cooling. Upon inspection, found the unit was still set to Demo Mode. Customer stated this refrigerator was previously a floor model and Demo Mode had never been disabled. Disabled Demo Mode and verified the compressor and fans immediately started operating properly. Advised the customer to monitor the refrigerator for approximately 24 hours to ensure proper cooling temperatures are reach

Model: ME21DG6300SRAA Location: Cape Coral, FL 33991 Repair Summary Checked microwave for a scraping/popping noise when opening the door. Took a video documenting the noise before the repair. Upon inspection, found the corner of a plastic component barely catching against the metal frame as the door was opened. Carefully trimmed the corner slightly to provide proper clearance. Reassembled the vent cover and verified the modification is not visible once the unit is assembled.

Model: DW80CG5450SRAA Location: Cape Coral, FL 33991 Repair Summary Checked dishwasher for a scratched control panel and damage to the front door. Samsung had already authorized and approved replacement of the damaged components. Replaced the door assembly and transferred all necessary components to the new door. Inspected the replacement and verified there are no dents, scratches, or blemishes. Ran a HASS service diagnostic report and checked all components. Verified the dis

Model: RS27T5200SG/AA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for no water dispensing. Upon arrival, found the dispenser would not operate properly with the water filter installed. Removed the filter and verified good water pressure and proper water flow, indicating a faulty filter housing. Provided the customer with an estimate, which was approved. Replaced the filter housing and tested operation. Verified there are no leaks and the water dispe

Model: RF28R7201SR/AA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for no ice production. Upon arrival, connected HASS and ran a service diagnostic report, which showed C14 and C39 error codes, both related to ice maker operation and indicating an ice maker failure. Inspected the ice room and found no significant freeze-over condition. Tested the IR sensor on the auger motor assembly and verified it was functioning properly. Used a steamer to remove the

Model: GTD48EASW0WB Location: LaBelle, FL 33935 Repair Summary Checked dryer for the timer being difficult to turn and a broken timer knob. Replaced the timer and found the knob also required replacement. Ordered and replaced the timer knob. Tested the dryer using one of the smaller knobs and verified the timer and dryer are operating properly. Uploaded video documenting proper operation. Unit checks normal at this time.

Model: MDT24H3AST Location: Fort Myers, FL 33908 Repair Summary Checked dishwasher for error codes and blinking lights. On the initial visit, customer stated the drain pump was running continuously and water was entering the dishwasher on its own, requiring the water supply to be shut off. Determined the inlet valve required replacement; however, the first replacement received was incorrect and the correct valve was reordered. Returned and installed the new inlet valve. Upon

Model: RF23J9011SG/AA Location: North Fort Myers, FL 33903 Repair Summary Checked refrigerator for no ice. Upon arrival, found the ice bin slightly stuck and had to gently pull it to remove it. Found ice buildup along the side wall causing a block of ice to form and cleared the buildup from the icebox. Entered service mode and found a 39C error code. The ice maker had previously been replaced; however, the auger motor assembly was still original. Inspected the IR sensor on th

Model: RF30BB660012AA Location: Lehigh Acres, FL 33974 Repair Summary Checked refrigerator for weak cooling. Upon arrival, connected HASS and ran a service diagnostic report, which indicated weak cooling in the freezer section while the fresh food section was barely maintaining temperature. No error codes were present. Verified the compressor and all fans were operating properly. Inspected the compressor area and found traces of oil at the condenser coupler, indicating a refr

Model: WTW7120HC1 Location: Estero, FL 33928 Repair Summary Checked washer for not starting a cycle. Upon arrival, found the lid strikes had fallen off, preventing the washer from starting properly. Replaced the lid strikes and latch assembly together. Tested operation and verified the washer now starts and operates properly. No other issues found at this time. Made the customer aware of the completed repair.

Model: BCD-215V-62H Location: North Fort Myers, FL 33917 Repair Summary Completed the applicable service bulletin. First verified the model and serial number and confirmed the compressor style and evaporator drain pan configuration. Replaced the start device and relay, restored power, and verified the compressor started and is operating properly. Reinstalled and inspected the evaporator drain pan and found it leaning slightly to the right. Verified all components are function

Model: RF29BB86004MAA Location: Fort Myers, FL 33912 Repair Summary Checked refrigerator for the AutoFill pitcher intermittently not filling. Upon inspection, found slow water pressure and the AutoFill pitcher not operating properly. Replaced the AutoFill pitcher and tested operation. The pitcher began filling but would only fill approximately halfway due to the low water flow. Removed the water filter and noticed the water pressure increased, indicating the filter or filter

Model: RF23BB86004MAA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for no ice and no water. Verified the refrigerator was receiving proper water pressure from the home; however, water was not passing through the filter housing, confirming a failed filter housing. Replaced the filter housing and tested operation. Water now dispenses properly and the AutoFill pitcher fills as designed. Cycled both ice makers and found they were still not receiving water. I

Model: DW80CG4021SRAA Location: Cape Coral, FL 33909 Repair Summary Checked dishwasher for not drying dishes. Samsung authorized part replacement following the initial service visit after an infestation was found on the electronic control board, which may have been interfering with the heating circuit. Verified the unit is pulling proper amperage and tested the heating element at approximately 12 ohms, which is within specification. Reviewed with the customer which cycles uti

Model: WRF767SDHZ03 Location: Naples, FL 34116 Repair Summary Checked refrigerator for no cooling. Upon arrival, found the compressor was not running. Installed a new start device and capacitor, then tested operation. Compressor started properly and the refrigerator began cooling. Checked for ice maker error codes and found none. Cycled the ice maker and verified it completed the harvest cycle correctly but did not fill with water. Checked the water supply and found little to

Model: GRF500P VSS Location: Ave Maria, FL 34142 Repair Summary Checked range for a gap between the console and cooktop. Upon inspection, verified the gap is part of the unit’s normal design and does not indicate a defect or installation issue. Educated the customer that this is normal for this model. Tested the range and verified all functions are operating properly. Unit checks normal at this time.

Model: MC12DB8700CKAA Location: Cape Coral, FL 33914 Repair Summary Checked microwave for not heating. Customer stated the microwave worked properly for a period of time but eventually stopped heating in Microwave mode while Convection mode continued to work. Explained that Convection mode uses a heating element and does not rely on the magnetron. Tested the magnetron with a multimeter and it checked within specifications. Verified the high-voltage transformer was supplying v