Samsung Fridge - No Cool
Model: RF23BB860012AA
Location: Fort Myers, FL 33908
Repair Summary
Checked refrigerator for no cooling. Upon arrival, found the unit powered on but no components running. Connected HASS and ran a service diagnostic report, which showed several compressor and inverter error codes. Inspected the compressor area and confirmed the compressor appeared to have a locked rotor. Also found four flashes on the inverter board indicating a communication fault to the compressor, requiring replacement of the control board. Advised the customer that the control board portion of the repair is not covered under the warranty, while the sealed-system portion is covered. Customer understood. Also found a small amount of oil at the furthest condenser Lokring connection, indicating a refrigerant leak. Returned and replaced the compressor and filter drier and repaired the leaking condenser Lokring connection. Began pressure testing the sealed system with nitrogen. At approximately 200 PSI, heard popping noises coming from inside the side wall of the refrigerator. Increased pressure to 350 PSI, but the system immediately began losing pressure and could not maintain the test pressure. After approximately nine minutes, pressure had dropped more than 40 PSI. Further inspection confirmed a significant internal refrigerant leak at the evaporator/cabinet area. Reassembled the refrigerator and advised the customer of the findings. Samsung will contact the customer regarding further resolution.
