Samsung Fridge - No Ice / Slow Ice Production
Model: RF23BB89008MAA
Location: Cape Coral, FL 33914
Repair Summary
Checked refrigerator for no ice/slow ice production. Upon arrival, connected HASS and ran a service diagnostic report, which showed several stored error codes including high temperatures and a communication fault between the main control board and Family Hub. Ran the Weak Cooling Test and found the freezer averaging approximately 22°F, which is not cold enough for proper ice production. Inspected the compressor area and found evidence of a slight refrigerant leak at the condenser coupler. Performed a bubble test and confirmed the leak. Determined the refrigerator required a sealed-system repair along with replacement of the main control board and Family Hub to correct the communication fault. Returned and installed the ordered components and completed the sealed-system repair. Pressurized the system with 350 PSI of nitrogen and isolated it for 15 minutes, recording a 3.7 PSI pressure drop, resulting in a passing pressure test. Bubble tested all repaired joints and found no leaks. Evacuated the system to approximately 600 microns and recharged it according to factory specifications. Checked all components and verified the communication error had cleared. Set temperatures accordingly and advised the customer to allow approximately 24 hours for proper cooling and ice production. Customer understood. Unit checks normal at this time.
