Maytag Washer - Not Starting / Completing Cycles

Model: MHW8630HW2

Location: Lehigh Acres, FL 33971

Repair Summary

Checked washer for a SUD error code. Upon inspection, found the drain pump was not draining the water properly, causing the unit to detect excessive suds and interrupt the cycle. Replaced the faulty drain pump and tested the washer through multiple drain and wash functions. Verified the unit drained properly, completed the cycle without errors, and operated as designed. Uploaded a video demonstrating proper operation after the repair. Educated the customer on using the recommended amount of HE detergent and advised running a washer cleaner regularly to help break down pet hair, detergent residue, and buildup that can contribute to drainage issues and excessive sudsing. Unit checks normal.

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