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Samsung Dryer - Drum Not Spinning

Oct 13
1 min read

Model: DV90F53AGSA3

Location: Estero, FL 33928


Repair Summary

Checked dryer for drum not spinning. Upon arrival, attempted to turn the drum by hand and found it was seized. Inspected the area around the lint filter and found a cord and a tube of ChapStick obstructing the drum. Removed both items and retested the dryer; the drum began rotating and the dryer operated properly. Contacted the Technical Support Priority Line and, with their guidance, disassembled the dryer completely and inspected all accessible components. All components checked properly with no mechanical issues found. Before moving the dryer, documented a small scratch located underneath the front of the unit with photographs, and had the customer sign the applicable waiver. Unit checks normal at this time.



 
 
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