Samsung Dryer - Not Heating Properly & Shutting Off Prematurely
Model: DVE45B6300P/A3
Location: Cape Coral, FL 33993
Repair Summary
Checked dryer for not heating properly and shutting off prematurely. Customer stated clothes were not drying completely and the dryer was shutting off before the cycle was finished. Customer also stated the dryer vent had been professionally cleaned because the previous dryer had experienced similar issues. Connected HASS and ran a service diagnostic report with no initial error codes. During testing, the dryer displayed an HC error code indicating a shorted thermistor and inability to properly sense temperature. Replaced the thermistor and inspected the remaining internal components, which all checked properly. Reassembled the dryer and performed another HASS test, which then displayed a C80 error indicating approximately 80% airflow blockage. Inspected the lint filter and found it heavily compacted with lint and dog hair, restricting airflow. Cleaned the lint filter and retested the dryer. HASS now passes, and the dryer is heating properly with good airflow. Educated the customer on proper use and care, including keeping the lint filter clean. Unit checks normal at this time.
