Samsung Fridge - No Ice / Intermittent Cooling Issues
- 4 days ago
- 1 min read
Model: RF32CG5900SRAA
Location: Fort Myers, FL 33912
Repair Summary
Checked refrigerator for no ice production and intermittent cooling issues. Customer reported multiple concerns, including water pipe error codes, intermittent cooling, and the Family Hub display intermittently not powering on. Found error code 41 stored on the main control board related to the Family Hub. Customer also stated the freezer had stopped cooling but later resumed. Checked the freezer temperature and found it at approximately 2°F, which is currently within normal range. Based on the intermittent display and communication issues, the refrigerator would require replacement of the Family Hub assembly and main control board, which may also be contributing to the intermittent cooling concern. The water pipes would also need to be replaced to address the water system errors. Due to the extent and cost of the required repairs exceeding the value of the refrigerator, the customer elected not to proceed and will replace the unit instead.
