Samsung Fridge - No Ice
- 3 days ago
- 1 min read
Model: RF23M8070SR/AA
Location: Bonita Springs, FL 34134
Repair Summary
Checked refrigerator for no ice production. Upon arrival, connected HASS and ran a service diagnostic report. Found several stored compressor fault error codes; however, the compressor was running and the refrigerator was cooling properly at this time. Checked water pressure and verified approximately 8 oz of water in 8 seconds. Also found an ice maker error code. Cleared the stored errors and inspected the ice box area, where ice buildup was beginning to form. Removed the components, inspected the auger IR sensor, and cleared the ice buildup. Replaced the auger assembly, ice maker, and ice bin. Forced the ice maker to cycle and verified it called for water properly with no leaks. Reviewed with the customer what to monitor and ways to help control and prevent future ice buildup. Ran the HASS Overall Check and verified all other refrigerator components are operating properly. Advised the customer to allow approximately 24 hours for normal ice production. Unit checks normal at this time.
