Samsung Fridge - No Ice

Model: RF32CG5400SRAA

Location: Bokeelia, FL 33922

Repair Summary

Checked refrigerator for the top ice maker not producing ice. Upon arrival, connected HASS and ran the Weak Cooling Test, confirming both the fresh food and freezer sections are cooling properly. Found a stored error code related to the ice maker. Tested the IR sensor and verified it is operating properly. Both freezer ice makers are functioning correctly, and verified good water pressure to the refrigerator. Cycled the top ice maker and verified it completed the harvest cycle and filled with water properly. Uploaded a video documenting the water dispenser and ice maker operation. Advised the customer to allow approximately 24 hours for normal ice production to resume. Unit checks normal at this time.

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