Samsung Fridge - No Ice
Model: RF22R7551SR/AA
Location: Fort Myers, FL 33905
Repair Summary
Checked refrigerator for no ice production. Upon arrival, connected HASS and ran a service diagnostic report. Found several stored error codes related to the ice maker, including failed ice maker, failed ice room sensor, and failed ice room fan. Inspected the ice room and found it heavily frozen over. Removed the ice buildup and replaced the ice maker and auger motor assembly. Also found the ice spin assembly cracked and replaced it. Cycled the ice maker and verified it completed the cycle and called for water properly with no leaks. Ran an Overall Quality Check and verified the refrigerator passed with no additional issues. Water pressure to the refrigerator was slightly high. Advised the customer to partially close the water supply valve to reduce pressure and help prevent excessive water flow during ice maker filling. Advised the customer to allow approximately 12–24 hours for normal ice production to resume. Unit checks normal at this time.
