Samsung Fridge - No Ice Or Water
- 4 days ago
- 1 min read
Model: RF22KREDBSG/AA
Location: Bonita Springs, FL 34135
Repair Summary
Checked refrigerator for no ice and no water. Upon inspection, found the water supply to the refrigerator was shut off under the sink. Slowly opened the shutoff valve and restored water pressure to the refrigerator. Customer is using a generic water filter. Tested water flow and verified the dispenser produced approximately 8 oz of water in 8 seconds, indicating proper water pressure. No leaks found. The ice bucket is frozen in place and cannot be removed. Customer stated this issue has been repaired multiple times previously under Samsung warranty and continues to return. Customer elected to keep the ice maker turned off and discontinue using this feature. Verified all other components, including cooling, are operating properly with no error codes present. Unit checks normal at this time.
