Samsung Refrigerator - Ice Maker Not Producing Ice
- Jul 30
- 1 min read
Model: RF28JBEDBSG/AA
Location: North Fort Myers, FL 33917
Repair Summary
Checked refrigerator for ice maker not producing ice. Upon arrival, cycled the ice maker and verified it completed a harvest cycle. Further inspection revealed the ice room was freezing over, which is a known issue with this model. Explained to the customer there is a repair kit and replacement parts available. Also found the ice bucket cracked and advised the customer that the crack will likely continue to worsen with normal use and the bucket will eventually require replacement. At this time, the customer elected to monitor the unit and replace components only if the condition worsens. No repairs were performed.
