Whirlpool Fridge - Ice Overflowing
- 6 days ago
- 1 min read
Model: WRS321SDHZ11
Location: Naples, FL 34104
Repair Summary
Checked refrigerator for making too much ice. Upon arrival, found both the ice bin and an additional container full of ice. Customer was unsure how to turn the ice maker off and had tied the metal shutoff arm down with a wire. Removed the wire, ice bin, and ice maker. Showed the customer how to properly turn the ice maker off, and she marked the ice maker to help identify the shutoff position. Reinstalled the components and cycled the ice maker. Held the shutoff arm in the full position and verified the ice maker recognized it and terminated the cycle properly. Unit checks normal at this time.
