Model: NSE6DG8100SRAA Location: Lehigh Acres, FL 33974 Repair Summary Checked range for the front left burner not working. Upon inspection, found the burner to be faulty. Replaced the burner element and regulator, then tested operation. Verified the burner is now heating and regulating properly with no additional issues. Uploaded before-and-after videos documenting the repair. Unit checks normal at this time.

Model: MFES6030RZ0 Location: Fort Myers, FL 33916 Repair Summary Checked oven for the right rear burner not heating. Removed the cooktop and inspected all burner elements. Found the right rear burner element broken and burned. Replaced the faulty element with a new one and verified it was properly positioned and centered. Restored power and tested operation. Verified all four burners are heating properly and regulating from high to low settings. Unit checks normal at this time.

Model: RF27CG5010S9AA Location: Lehigh Acres, FL 33971 Repair Summary Checked refrigerator for no cooling. Upon inspection, found an active 21C error code indicating a freezer evaporator fan motor error. Replaced the evaporator cover assembly and tested operation. Verified the freezer fan is now operating properly and the 21C error code has cleared. Advised the customer to monitor the refrigerator for 24 hours to allow temperatures to stabilize and for normal ice production to resume. Unit checks normal at this time.

Model: RS28A500ASR/AA Location: Cape Coral, FL 33904 Repair Summary Checked refrigerator for not cooling properly. Upon inspection, found elevated temperatures in both the fresh food and freezer sections. Verified the compressor and all fans were operating. Connected HASS and ran diagnostics with no stored error codes. Ran the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the Lokring connection near the condenser (see pictures). Replaced the filter drier and faulty Lokring connection and installed an access valve on the compressor. Pressure tested the sealed system with 350 PSI of nitrogen for 25 minutes and verified minimal pressure loss with no additional leaks found. Evacuated the system and recharged with 84 grams of R600a refrigerant according to specifications. Ran HASS diagnostics and sent the passed Overall Check results to Samsung. Advised the customer to allow up to 24 hours for the refrigerator to reach proper operating temperatures.

Model: RF29DB9900QDAA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for a loud intermittent noise. Upon arrival, customer described the noise and provided a video showing the compressor rattling loudly. Connected HASS and ran a service diagnostic report, which showed a locked-rotor compressor error. Although the Weak Cooling Test passed and the refrigerator was cooling properly at the time, the compressor was determined to be faulty and a sealed-system repair was required. Ordered necessary parts. Returned and installed the ordered parts and completed the sealed-system repair. Pressure tested the system to 350 PSI and found a pressure loss of more than 10 PSI within approximately 5 minutes. Contacted Samsung Tech Support and completed Visual Support. Bubble tested all accessible joints and connections with Tech Support and verified no external leaks were present. Based on the rapid pressure loss with no accessible leak found, the refrigerator has an internal sealed-system leak within the cabinet and is not repairable.

Model: GTS22KGNDRBB Location: Immokalee, FL 34142 Repair Summary Checked refrigerator for the bottom section not cooling properly. Upon arrival, found the evaporator fan motor not running and temperatures in the lower section warmer than normal. Observed the fan intermittently turning on and off, confirming a faulty evaporator fan motor. Replaced the evaporator fan motor and tested operation. Verified the new fan is now running properly. Advised the customer not to block the lower air vents to ensure proper airflow and cooling. Unit checks normal at this time.

Model: WM8900HBA Location: Immokalee, FL 34142 Repair Summary Checked washer for leaking. Upon inspection, found the leak coming from the dispenser assembly. Determined the dispenser housing and drawer assembly need to be replaced. Parts previously sent by the warranty company are not needed and will be returned. Warranty company was advised of the correct parts needed and will contact the customer regarding the next steps.

Model: GTD42EASJ2WW Location: Matlacha Isles, FL 33991 Repair Summary Checked dryer for tumbling but not heating. Customer stated the dryer was running and tumbling normally but producing no heat. Verified proper 240V supply at the outlet and to the dryer. Disassembled the unit and inspected the wiring, finding no broken or burned wires. Diagnosed a faulty thermostat on the blower housing. Provided the customer with a repair quote, which was approved. Replaced the thermostat and tested operation. Verified the dryer is now tumbling and heating properly. Unit checks normal at this time.

Model: GTW325ASW0WW Location: LeBelle, FL 33935 Repair Summary Checked washer for not draining. Upon inspection, found the drain pump leaking and shorted out. Replaced the drain pump and tightened the agitator. Tested the washer and verified it filled, agitated, drained, and spun properly with no leaks or additional issues. Unit checks normal at this time.

Model: JSP42SN3SS Location: Cape Coral, FL 33991 Repair Summary Checked oven for front left burner not regulating heat properly. Customer stated the issue was intermittent, with the burner sometimes turning on by itself or not turning on at all. Inspected the unit and found the burner regulator to be faulty. Replaced the regulator with a new one and transferred all necessary components. Tested operation and verified all burners turned on properly and regulated heat correctly from high to low settings. Unit checks normal at this time.