Model: NE58K9850WG/AA 04 Location: Fort Myers, FL 33905 Repair Summary Checked cooktop for cracked glass. Replaced the cracked cooktop glass and tested operation. Verified all burners turn on and off properly and are operating normally. Unit checks normal at this time.

Model: DW80CG5451SRAA Location: North Fort Myers, FL 33903 Repair Summary Checked dishwasher for a delay start concern. Initially, the complaint was described as the dishwasher being stuck in Delay Start; however, upon inspection, found the LED display was continuously flashing as if the control panel was shorting. Ran HASS diagnostics and verified all other components were operating properly with no error codes or leaks present. Also educated the customer on proper dishwashe

Model: LSEL6331F/00 Location: Naples, FL 34112 Repair Summary Checked oven for the front left burner not regulating heat properly. Customer stated the burner would intermittently remain on high even when set to low, causing food to burn. Diagnosed a faulty burner regulator. Tested the remaining burners and found them operating properly. Customer also stated the two rear burners did not seem to heat as quickly. Explained that the rear burners are smaller, lower-wattage element

Model: RF32CG5400SRAA Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for a no-cooling complaint. Connected HASS and performed the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and recorded a 4 PSI pressure drop over 15 minutes, confirming the repair was successf

Model: WRT518SZFM00 Location: Cape Coral, FL 33990 Repair Summary Checked refrigerator for not cooling. Upon arrival, found the unit unplugged. Restored power and verified the fans started operating. The compressor attempted to start but repeatedly kicked out. Tested the compressor and verified the resistance readings were within range. Diagnosed a faulty compressor start device. Provided an estimate, which the customer approved. Replaced the start device and tested operation

Model: MTW5205TW1 Location: Fort Myers, FL 33913 Repair Summary Checked washer for noises during the spin cycle. Customer provided a video, and the noise appeared to be coming from the cam clutch area. Inspected the unit and also found the agitator was warped. Replaced the agitator, cam clutch, and actuator. Tested operation after the repair and verified proper operation. Educated the customer on proper loading, advised against overloading the washer, reviewed items that shou

Model: KBSD702MPS00 Location: Estero, FL 33928 Repair Summary Checked refrigerator for no ice production. Upon arrival, found no red light visible on the optic sensor. Checked voltage and verified approximately 115V at the sensor. Contacted Tech Support and was advised that this sensor does not display a red indicator light. Per Tech Support, checked voltage at the ice maker and found only approximately 85V. Tech Support recommended replacing the main control board. Returned

Model: RF28HMEDBSR/AA Location: Cape Coral, FL 33991 Repair Summary Checked refrigerator for a 5C error that appeared after a power reset. Customer stated the error has since cleared and has not returned. The 5C error is related to the fresh food evaporator temperature sensor. Customer also reported the ice maker was dripping. Inspected the ice room and found frost buildup along with ice buildup in the air passage behind the ice maker, indicating an ice room issue. Temperatur

Model: NE63A6311SS/AA Location: Lehigh Acres, FL 33936 Repair Summary Checked range for the center section of the front left burner not working. Disassembled the unit and found the radiant burner element was faulty. Replaced the radiant element and tested all four burners. Verified all burners are now heating and operating properly with no issues.

Model: RF29BB8900AWAA Location: Lehigh Acres, FL 33971 Repair Summary Checked refrigerator for intermittent no ice and no cooling. Upon arrival, found multiple error codes displayed on the Family Hub. Inspected the unit and found a faulty damper on the freezer evaporator cover, ambient temperature sensor, main control board, rusted/damaged freezer rails, and ice maker issues. Replaced all ordered components and initially received a B8 error code. Reset power to the refrigerat

Model: WRS321SDHW08 Location: Cape Coral, FL 33909 Repair Summary Checked refrigerator for the ice maker leaking water and ice buildup around the evaporator fan, causing a loud noise. Upon arrival, no abnormal noise was present. Forced the ice maker to cycle and waited for the water fill. During the fill cycle, verified water leaking from the rear cabinet area. A previous repair had already been attempted several months ago, during which the fill tube was sealed and extended

Model: KUIO18NNZS2 Location: Cape Coral, FL 33991 Repair Summary Checked ice machine for not producing ice. Upon arrival, found the unit turned off. Turned the ice machine on and connected the water supply. Verified the reservoir filled properly with good water pressure. The circulation pump started and circulated water over the cold plate. Removed the drain cap and verified the unit drained properly. Refilled the reservoir and continued testing. Verified the compressor and f

Model: ME16A4021AS Location: Lehigh Acres, FL 33971 Repair Summary Checked microwave for the control panel not working and displaying an SE error indicating a communication issue between the main control board and touch control panel. Replaced both the main control board and touch control panel. Tested the microwave after the repair and verified it is now operating properly with no errors or additional issues. Uploaded video confirming proper operation.

Model: NSE6DG8300SRAA 00 Location: Naples, FL 34116 Repair Summary Checked oven for multiple burner issues. Customer stated the front two burners were not working and the rear right burner was not cycling heat properly, with only the rear left burner operating normally. Tested all four burners and documented operation on video. Removed the control panel to inspect the regulators and found the control panel infested, with roach feces covering the main control board. Also fou

Model: DW90F89T0U12AA Location: Fort Myers, FL 33907 Repair Summary Checked dishwasher for not draining. Upon inspection, found 5C and 5C1 error codes, both indicating drain-related issues. Found the drain cover inside the dishwasher was missing and installed a new cover. Also found the drain pump was not operating due to failure. Replaced the drain pump and tested operation. Verified the dishwasher is now draining properly with no leaks or error codes present. Unit is workin

Model: RS27T5200SR/AA Location: Fort Myers, FL 33907 Repair Summary Checked refrigerator for a no-cooling complaint. Connected HASS and performed the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and verified the pressure held for over 15 minutes, confirming the repair was successf

Model: DVE50BG8300VA3 Location: Fort Myers, FL 33907 Repair Summary Checked dryer for no heat. Ran diagnostics and found an error code indicating a vent restriction, which resulted in the heater assembly burning out. Replaced the heater duct assembly and ran diagnostics after the repair. Unit passed all tests with no additional error codes. Verified through HASS that the dryer temperature was rising properly and the unit is now heating and operating normally.

Model: DVE55CG7500E 01 Location: Fort Myers, FL 33916 Repair Summary Checked dryer for not heating. Upon arrival, found the roof vent has a screen that was packed with lint, severely restricting airflow. Inspected the dryer and also found a significant amount of lint buildup inside the cabinet, creating a potential fire hazard. Customer did not have a vacuum available, so removed as much lint as possible by hand. Found the heater assembly had failed and replaced it. Also fo

Model: WRS321SDHZ11 Location: Naples, FL 34104 Repair Summary Checked refrigerator for making too much ice. Upon arrival, found both the ice bin and an additional container full of ice. Customer was unsure how to turn the ice maker off and had tied the metal shutoff arm down with a wire. Removed the wire, ice bin, and ice maker. Showed the customer how to properly turn the ice maker off, and she marked the ice maker to help identify the shutoff position. Reinstalled the compo

Model: SHE89PW75N/91 Location: Punta Gorda, FL 33955 Repair Summary Checked dishwasher for a communication error. Customer stated the dishwasher would not allow wash cycle selections due to the communication fault. Replaced the main control board, which was the only part available at the time of service. After installation, the dishwasher initially responded properly; however, during additional testing, the communication error returned. Further diagnosis determined additional