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BLOGS


Samsung Dryer - Cycle Not Starting
Model: DVG45T6000W/A3 Location: Estero, FL 33928 Repair Summary Checked dryer for being unable to start a cycle. Customer stated the dryer displayed a 3C error code related to the motor centrifugal switch. Upon arrival, held the door switch down and rotated the drum by hand. Verified the centrifugal switch clicked and released properly. Started a cycle and confirmed the drum rotated, the dryer cycled heat properly, and airflow through the ventilation was good. Applied resista


GE Dryer - Dented Panel
Model: GTD45EASJ4WS Location: Ave Maria, FL 34142 Repair Summary Replaced the damaged lid that was sent to the customer. Tested the dryer after the repair and verified the unit is heating and operating properly at this time.


Whirlpool Washer - Noisy & Overfilling
Model: WTW4816FW3 Location: Lehigh Acres, FL 33936 Repair Summary Checked washer for noise and excessive water filling. Upon inspection, found the cam clutch broken and the motor rusted due to water leaking from the failed tub bearing. Determined the washer would require a complete tub job along with replacement of the affected components and the main control board for the required software update. The warranty company reviewed the repair and elected to proceed with a buyout


Samsung Washer - Noisy
Model: WF50A8800AV/US Location: Cape Coral, FL 33993 Repair Summary Checked washer for a noise complaint, especially during the spin cycle. Rotated the drum by hand and found the tub bearing is faulty and excessively loud. Ran HASS diagnostics and found no stored error codes. The Overall Check passed; however, the tub bearing remains mechanically defective (see attached video). A complete tub repair will be required.


Samsung Fridge - Gasket Not Sealing
Model: RF30BB6600QLAA Location: Lehigh Acres, FL 33972 Repair Summary Checked refrigerator for the upper freezer door gasket not sealing properly. Upon inspection, found the freezer drawer rails damaged. Replaced the damaged rails and tested operation. Verified the freezer drawer now opens and closes properly and the gasket is sealing correctly. Educated the tenants on avoiding overloading the freezer to help prevent future damage to the drawer rails. Uploaded before-and-afte


Samsung Fridge - Low Ice Production
Model: RS27T5200SR/AA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for low ice production. Customer stated this has been an issue since they moved in. Checked temperatures and verified they are within the proper range. Ran HASS diagnostics and found no cooling errors. The Weak Cooling Test passed. Found a small amount of frost around the ice maker, but not enough to prevent it from harvesting properly. Replaced the ice maker to address the low ice produc


Samsung Microwave - No Heat
Model: ME11A7710DS/AA Location: Lehigh Acres, FL 33936 Repair Summary Checked microwave for no heat. Obtained a signed waiver before removing the microwave for inspection. Found a blown fuse on the noise filter. Replaced the noise filter, capacitor, diode, magnetron, and cooling fan. Noted moisture and oil buildup inside the unit due to frequent kitchen use. The customer had already removed the upper vent prior to arrival, allowing the microwave to be safely removed and reins


Whirlpool Fridge - Ice Issues / Torn Gaskets
Model: WRX735SDHZ08 Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for intermittent ice production and torn door gaskets. Upon inspection, found ice buildup underneath the ice bin. The buildup could have been caused by the ice maker overfilling or a leak from the ice maker assembly. Tested the ice maker and did not duplicate any leaking or overfilling at this time. Replaced the ice maker and fill tube. Cycled the ice maker and verified it filled properly w


Samsung Fridge - No Cool
Model: RF28T5001SR/AA Location: Naples, FL 34119 Repair Summary Checked refrigerator for no cooling. Upon arrival, found the unit plugged in but with no airflow and the compressor not running. Connected HASS and ran a service diagnostic report, which showed the refrigerator had not been cooling for over a week and had an 84C error code indicating a locked compressor. The inverter board was also flashing four LEDs, indicating an inverter-related fault. Determined the unit requ


Samsung Fridge - No Ice
Model: RF90F29AECEAA Location: Lehigh Acres, FL 33976 Repair Summary Checked refrigerator for no ice production. Ran the HASS Weak Cooling Test, which failed. Inspected the compressor area and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and recorded a 2 PSI pressure drop over 15 minutes, confirming the repair was successful. Evacuated the seal


Samsung Dryer - Noisy
Model: DVE50BG8300VA3 Location: Cape Coral, FL 33914 Repair Summary Checked dryer for a noise complaint. Tested operation and found the drum scraping against the right side panel. Disassembled the dryer and determined the side panel was not the cause. Found the front portion of the drum had a noticeable wobble and appeared to be out of round (see video). Inspected the drum rollers and front bearing and found no obvious damage, but ordered them as a precaution. Returned and re


Maytag Dryer - No Heat
Model: MED6230HW2 Location: Lehigh Acres, FL 33972 Repair Summary Checked dryer for no heat. Upon inspection, found the heating element coil open. Replaced the heating element and vacuumed lint and debris from inside the dryer cabinet. Advised the customer that if the dryer vent has not been cleaned recently, it should be professionally cleaned as soon as possible to help prevent future component damage and potential fire hazards. Tested operation and verified the dryer is no


Whirlpool Dishwasher - Noisy / Not Cleaning Dishes
Model: WDF560SAFT2 Location: Cape Coral, FL 33914 Repair Summary Checked dishwasher for a noise complaint and not cleaning dishes properly. Ran diagnostics and found an error related to the wash motor. All other functions tested properly. Provided the customer with an estimate for the repair, which was approved. During disassembly, found the wiring harness corroded at the motor connection (see pictures). Advised the customer that the harness will also need to be replaced to c


KitchenAid Fridge - No Ice
Model: KRFF577KPS02 Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for no ice production. Ran diagnostics and found an E2 error code indicating the ice maker motor had lost position. Attempted to force the ice maker through a cycle, but the motor would not move. Verified the ice maker was receiving water properly. Replaced the faulty ice maker and tested operation. Verified the new ice maker cycled and operated properly with no issues. Uploaded videos docu


Samsung Fridge - No Ice
Model: RF23M8070SR/AA Location: Bonita Springs, FL 34134 Repair Summary Checked refrigerator for no ice production. Upon arrival, connected HASS and ran a service diagnostic report. Found several stored compressor fault error codes; however, the compressor was running and the refrigerator was cooling properly at this time. Checked water pressure and verified approximately 8 oz of water in 8 seconds. Also found an ice maker error code. Cleared the stored errors and inspected t


Maytag Washer - Not Completing Spin Cycle
Model: MVW4505MW2 Location: Fort Myers, FL 33912 Repair Summary Checked washer for not completing the spin cycle. Ran diagnostics and found an F0E3 overload error and F7E1 error indicating the washer was not detecting the tub changing gear. The unit is installed outside in a small shed and is exposed to Florida weather. Found coins lodged around the agitator and explained to the customer that foreign objects can interfere with tub movement and potentially damage the gearcase


Samsung Fridge - Ice Maker Issues
Model: RF28R7201SR/AA Location: North Fort Myers, FL 33903 Repair Summary Checked refrigerator for the upper ice maker not working properly. Customer stated the ice was coming out slushy before ice production stopped. Upon inspection, found frost buildup around the ice maker and the air passage frozen over. Thawed and cleared the ice room and air passage. Replaced the ice maker, auger assembly, and ice bin. Tested operation and verified the ice maker cycled properly. Advised


Samsung Fridge - No Cool
Model: RS27T5200SR/AA Location: Lehigh Acres, FL 33972 Repair Summary Checked refrigerator for no cooling. Upon inspection, found the freezer evaporator fan ramping up and down. Replaced the freezer evaporator cover assembly and ran the HASS Weak Cooling Test, which failed. Based on the applicable service pointer regarding potential Lokring leaks, inspected the compressor area and found a refrigerant leak at the condenser Lokring connection. Completed the sealed-system repair


Frigidaire Dishwasher - Not Drying / Leaking Issue
Model: FFCD2413US7B Location: Cape Coral, FL 33993 Repair Summary Checked dishwasher for not drying properly and leaking during the drain cycle. Upon inspection, found the water leak is coming from the garbage disposal where the dishwasher drains. The disposal is not part of the dishwasher and is not covered under the dishwasher repair. Tested the dishwasher and verified the heating element is operating properly, drawing approximately 8 amps when activated. Found no rinse aid


Samsung Fridge - Weak Cooling
Model: RF27CG5010S9AA Location: Cape Coral, FL 33990 Repair Summary Checked refrigerator for weak cooling. Upon arrival, verified the compressor and condenser fans were running; however, the evaporator fan was not operating. Checked voltage to the evaporator fan and verified proper voltage was present. Also found heavy frost concentrated on the top loop of the evaporator. Replaced the evaporator cover assembly and verified proper air circulation. Connected HASS and ran a serv
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