Model: RF28JBEDBSG/AA Location: North Fort Myers, FL 33917 Repair Summary Checked refrigerator for an ice maker not producing ice. Upon arrival, cycled the ice maker and verified it completed a harvest cycle. Further inspection revealed the ice room was freezing over, which is a known issue with this model. Explained to the customer that while there are repair kits and replacement parts available, this condition commonly returns over time even after the recommended repairs are performed. Also found the ice bucket cracked and advised the customer that the crack will likely continue to worsen with normal use and the bucket will eventually require replacement. At this time, the customer elected to monitor the unit and replace components only if the condition worsens. No repairs were performed.

Model: RF28JBEDBSG/AA Location: North Fort Myers, FL 33917 Repair Summary Checked refrigerator for ice maker not producing ice. Upon arrival, cycled the ice maker and verified it completed a harvest cycle. Further inspection revealed the ice room was freezing over, which is a known issue with this model. Explained to the customer there is a repair kit and replacement parts available. Also found the ice bucket cracked and advised the customer that the crack will likely continue to worsen with normal use and the bucket will eventually require replacement. At this time, the customer elected to monitor the unit and replace components only if the condition worsens. No repairs were performed.

Choosing a new washing machine isn’t as simple as picking the nicest model on the showroom floor. The type of washer you choose (top-load or front-load) affects everything from cleaning performance and energy usage to convenience and long-term maintenance. Understanding the strengths and limitations of both styles will help you select the washer that best fits your home, your lifestyle, and your laundry habits. Understanding Your Needs First Before comparing washer types, consider the following questions: How often do you do laundry?  Large families will prioritize capacity and durability. Do you have mobility concerns?  Bending or reaching can affect which style is more comfortable. What is your space like?  Some laundry rooms are better suited for stacking or side-by-side setups. Do you care more about speed, efficiency, or deep cleaning?  Each washer style excels in different areas. Are you sensitive to mold or odor issues?  This may affect the best long-term choice. Once you know what you need, it becomes easier to decide between a top-load or a front-load washer. Top-Load Washers: Key Benefits & Ideal Users Top-load washers remain popular in many households because of their convenience and familiarity. Benefits Of Top-Load Washers Easier to load for users who can’t bend easily, thanks to the upright design. Faster wash cycles, especially on older-style agitator models. Generally lower purchase cost than front-load units. Less prone to mold and odor issues, because the tub usually dries more effectively with the lid open. Better at handling bulky items like comforters due to the deeper drum design. Best For: Customers who want quick, simple wash cycles. Users who prefer standing upright while loading and unloading. Families wanting a reliable washer with fewer maintenance concerns. Homeowners seeking a budget-friendly option. Front-Load Washers: Key Benefits & Ideal Users Front-load washers are known for their advanced cleaning performance and superior efficiency. Benefits Of Front-Load Washers Excellent cleaning ability, using gravity and tumbling motion to remove stains more effectively. Higher energy and water efficiency, which lowers long-term utility costs. Gentler on clothes, helping garments last longer. Stackable design, ideal for apartments or small laundry rooms. Larger usable capacity, allowing more laundry per load. Best For: Consumers who want premium cleaning performance. Households doing multiple loads per week. Homes with limited space that could benefit from stacking units. People focused on minimizing water and electric usage. Major Differences That Matter To Consumers Cleaning Method Top-load:  Agitator or impeller; more aggressive, faster. Front-load:  Tumbles clothing; deeper cleaning with less wear. Efficiency Top-load:  Uses more water and can use more energy. Front-load:  Industry-leading efficiency across the board. Comfort & Accessibility Top-load:  No bending, easier to reach. Front-load:  May require pedestals for comfortable height. Maintenance Top-load:  Fewer odor issues. Front-load:  Must keep the door gasket clean and dry to prevent mold. Price Top-load:  Lower upfront cost. Front-load:  Higher initial investment but lower operating cost. Final Recommendation The “best” washer depends on your lifestyle, laundry habits, and physical needs. If you want fast cycles, simple maintenance, and easy access, a top-load washer is a great choice. If you prefer superior cleaning performance, lower utility costs, and modern features, a front-load washer may be the better fit. Both washer types are capable and reliable. It’s simply a matter of choosing the one that matches your priorities.

Modern microwaves have evolved far beyond simple appliances that heat leftovers. Today’s models are equipped with advanced preset features and smart sensors designed to make cooking faster, easier, and more precise. These preset functions—like Popcorn , Reheat , Beverage , or Defrost —are all controlled through a series of internal sensors that detect moisture, humidity, and temperature changes inside the microwave cavity. Understanding how these sensors work, and what happens when they fail, helps you better maintain your appliance and use it more effectively. How Microwave Preset Features Work When you select a preset button, the microwave doesn’t just run on a fixed time cycle. Instead, it activates an internal sensor system—commonly a humidity or temperature sensor—that monitors the steam and moisture released from your food as it heats. For example, when you press Reheat , the microwave begins to emit microwaves (electromagnetic energy waves) that excite water molecules in the food. As these molecules vibrate, they create heat, which warms the food from the inside out. During this process, the sensor measures the amount of steam or humidity inside the cooking chamber. The more steam that is detected, the closer the food is to being fully heated. Once the sensor determines that the correct amount of moisture has been released, it automatically signals the control board to stop the heating cycle. This intelligent feedback loop ensures your food is heated evenly without overcooking or drying out. Essentially, the preset function allows the microwave to “think” for you—adjusting cooking times and power levels based on real-time data from the sensor. This is why preset options often produce better results than guessing a time and power setting manually. What Happens Inside During Sensor Cooking When you activate a sensor-based preset, the following steps occur: Initial Warm-Up Phase: The microwave begins heating for a short, predetermined period (usually 10–30 seconds) to allow steam to begin forming. Sensor Activation: Once steam starts to build up, the sensor begins detecting changes in humidity or temperature inside the cavity. Signal Processing: The sensor sends continuous signals to the main control board. The control board interprets these readings and calculates the remaining cook time based on how quickly the steam level rises. Automatic Adjustment: If the food releases steam quickly, the microwave shortens the cycle. If steam builds slowly, it adds more time. This constant adjustment is what ensures even heating. Cycle Completion: When the sensor determines the food has reached an optimal heating point, it signals the microwave to stop—ending the cooking process precisely when the food is ready. Why A Bad Sensor Prevents Heating If the sensor inside your microwave becomes faulty or fails entirely, the preset functions can no longer read humidity or temperature correctly. Since the control board depends on these readings to determine cooking progress, the microwave may not initiate or complete the heating cycle. Essentially, the control board is waiting for input from a sensor that isn’t working, so the process never moves forward. In many cases, a bad sensor will cause the microwave to stop heating shortly after starting, or it may shut off entirely. You might also see error codes on the display or notice that none of the preset options respond properly. This can be confusing because the microwave light, fan, and turntable might still operate—but no actual heating occurs. Bypassing The Sensor With Manual Operation Fortunately, even if the sensor fails, most microwaves can still operate safely using manual time and power settings. When you enter a time manually—such as “2:00 minutes on High”—the microwave bypasses the sensor circuit entirely. Instead of relying on feedback from the sensor, it simply delivers a continuous stream of microwave energy for the set duration. By manually controlling the time and monitoring your food, you can continue using the microwave effectively. The key difference is that you become the “sensor”—using your judgment to stop the cycle when the food is heated to your preference. While this requires more attention than automatic presets, it’s a practical workaround that allows the appliance to function normally until the sensor is repaired or replaced. Final Thoughts Microwave preset features and sensors are convenient tools that make modern cooking effortless and consistent. They use advanced humidity detection to gauge food readiness, ensuring optimal heating results. However, when the sensor fails, preset functions lose their accuracy and may stop working altogether. Thankfully, manual operation provides a reliable backup method that bypasses the sensor system and allows you to continue heating or cooking your food safely. Regular maintenance—such as keeping the interior clean and avoiding excess moisture buildup—can help extend the life of your microwave’s sensor. And if it does fail, remember: your microwave isn’t useless—it just needs you to take a more hands-on approach until the sensor can be replaced.

Modern clothes dryers are designed with a variety of settings to meet the needs of different fabrics, load sizes, and energy-saving goals. While options such as Normal, Eco, Delicates, and Sensor Dry may seem convenient, understanding how each cycle works is key to achieving the best results and preventing unnecessary wear on your clothing and appliance. Among all available settings, Timed Dry stands out as the most dependable option for ensuring consistent drying performance—primarily because it bypasses the moisture sensor. Understanding The Moisture Sensor Most newer dryers include a built-in moisture sensor to help conserve energy and protect clothes from over-drying. This sensor is typically located inside the drum, toward the front, near the lint filter area or on the back wall. It usually consists of two small, metal strips or bars that detect moisture levels by sensing the electrical conductivity of damp fabrics. As clothes tumble inside the drum, they make contact with the sensor. If the sensor detects that the fabrics still contain moisture, the dryer continues to run. However, once the sensor stops detecting dampness, it signals the control board to end the cycle early to prevent excessive energy use and heat exposure. The Challenge With Sensor Dry Cycles While this technology is beneficial in theory, it can lead to frustrating results if the sensor does not make proper contact with the laundry. For example, small loads, lightweight fabrics, or unevenly distributed clothing may fail to consistently touch the sensor bars during the cycle. When this happens, the sensor interprets the load as dry—even if the items remain damp—and shuts the machine off prematurely. This is why some users find that their clothes are still wet after a “Sensor Dry” or “Normal” cycle. The dryer is functioning as designed, but the lack of direct contact between the clothes and the sensor leads to an inaccurate reading. Why Timed Dry May Be The Best Choice The Timed Dry cycle eliminates these variables by allowing the user to select a specific drying duration—such as 30, 60, or 90 minutes—without relying on the moisture sensor. Because the dryer runs for the full set time, it provides consistent results regardless of load size, fabric type, or how the clothes tumble inside the drum. This is especially valuable for: Small loads such as a few towels or a single blanket. Mixed fabrics that may dry unevenly. Bulky items like comforters that may not contact the sensor consistently. By bypassing the sensor, Timed Dry ensures that your laundry receives the full drying time you expect, reducing the need to restart cycles and saving time in the long run. The Eco Cycle And How It Works Many dryers also feature an Eco cycle designed to reduce energy consumption even further. Unlike standard drying modes, the Eco setting cycles the heater on and off less frequently to maintain a lower overall temperature. Instead of running the heater in longer intervals, it delivers short bursts of warm air followed by periods of tumbling without heat. This process helps conserve electricity and reduce utility costs, but it also extends drying times. While Eco mode is ideal for lightly soiled laundry or when energy savings are a priority, it may leave heavier loads feeling slightly damp if not monitored closely. Final Thoughts While modern dryers offer advanced features to improve efficiency, not every setting guarantees the best outcome for every load. Timed Dry remains the most reliable cycle because it bypasses the moisture sensor and ensures a full drying period, making it ideal for small or uneven loads. Understanding how the moisture sensor and Eco cycle function can help you select the right settings to balance convenience, energy savings, and performance—keeping your laundry routine efficient and frustration-free.

When most people purchase a new appliance, the first thing they do is unwrap it, set it up, and start using it right away. The thick stack of papers labeled “User Manual” often gets tossed aside or filed away without a second thought. But if you want your appliance to perform at its best and last for the long haul—ideally 10 years or more—reading the manual is no longer optional. Today’s appliances are far more advanced, complex, and specialized than those made 10–20 years ago, and understanding their unique features is critical for both performance and longevity. Modern Appliances Are Smarter And More Complex In the past, washers, dryers, refrigerators, and dishwashers were relatively straightforward. They had a few knobs, basic settings, and minimal technology built into them. Today, appliances come equipped with advanced sensors, eco-friendly modes, precise load detection, and specialized cycles tailored to very specific needs. While these features are designed to make your life easier and save money on utilities, they only work as intended if you understand how to use them properly. For example, many washers now use load sensors to automatically determine the right amount of water. If you don’t distribute clothes evenly or overload the drum, the sensor can misread the load, leading to poor wash quality or excess strain on the motor. This can also lead to premature failure of the gearcase / bearings and result in very costly repairs. Similarly, dishwashers now include eco settings that use less water and energy but require the right detergent type and proper loading of dishes to be effective. Without consulting the manual, many homeowners never realize these functions exist—or worse, they misuse them. Cycle Selections Matter It’s easy to think every cycle on your appliance does the same thing with a different name. In reality, cycles today are highly specialized. A dryer’s “Delicate” cycle, for instance, uses lower heat and relies on moisture sensors, preventing damage to fabrics. A refrigerator may offer customizable humidity drawers that extend the freshness of produce—but only if you set them correctly. The manual outlines these distinctions in detail, helping you choose the right cycle or setting for the task at hand. Misusing cycles can lead to wear and tear, higher energy costs, and even early breakdowns. Maintenance Isn’t What It Used To Be Another key reason to read your manual is that modern appliances require different types of maintenance than older models. For instance: Washers often have a filter or drain pump that needs to be cleaned regularly. Dryers may include advanced lint sensors or venting systems that must be inspected. Refrigerators with water and ice dispensers have filters that should be replaced on schedule. Dishwashers may need their spray arms or filter assemblies cleaned for optimal performance. Neglecting these steps can reduce efficiency, cause malfunctions, or shorten the life of the appliance. The manual provides a clear maintenance schedule to help avoid these problems. Longevity Depends On Education If you expect your appliances to last 10 years or more, education is key. Using the wrong detergent, overloading your washer, skipping filter replacements, or ignoring cleaning instructions are all habits that can cut an appliance’s life in half. The manual serves as a guide to ensure you’re using your machine the way the manufacturer intended. Final Thoughts Your appliance manual is not just a technical booklet—it’s a roadmap to getting the most value out of your investment. With today’s advanced technology, skipping the manual means missing out on features, risking misuse, and potentially shortening the lifespan of your appliances. A few minutes spent reading now can translate to years of reliable performance, lower repair costs, and a longer appliance lifespan. In short, if you want your appliance to serve you well for a decade or more, start with the manual.

When it comes to modern kitchen technology, induction cooking has become one of the most talked-about advancements. While traditional gas and electric ranges rely on open flames or heated coils, induction takes a completely different approach by using electromagnetic energy to cook food. This innovation not only changes the way heat is delivered but also introduces new levels of speed, precision, and safety in the kitchen. How Induction Technology Works At the core of induction cooking is electromagnetic induction. Instead of heating the cooking surface directly, induction cooktops generate a magnetic field through copper coils located beneath the glass surface. When a piece of cookware made of ferrous metal (such as cast iron or stainless steel) is placed on the burner, the magnetic field excites the metal molecules in the pan itself. This causes the pan to heat up directly, while the cooktop surface remains relatively cool. In simple terms: induction heats the cookware, not the air or the surface around it. Because of this, energy transfer is highly efficient, with very little wasted heat compared to gas or electric ranges. Benefits Of Induction Cooking Speed And Efficiency One of the most noticeable advantages of induction cooking is how quickly it heats. Water can boil in half the time compared to a gas or electric stove. Since the energy goes straight into the pan, very little heat is lost, making induction one of the most efficient cooking methods available. Precision And Control Induction cooktops allow for highly precise temperature control. Adjustments are immediate, similar to gas but often even more accurate. This means you can maintain a steady simmer for sauces or quickly switch to a rolling boil without overshooting temperatures. Safety Because the cooktop itself doesn’t generate heat directly, the surface remains much cooler than gas or electric burners. Only the area in direct contact with the cookware gets warm, reducing the risk of burns. Additionally, if there’s no pan on the burner, the induction zone simply won’t activate. This built-in safety feature makes induction particularly appealing for households with children. Cleaner And Cooler Kitchens With less ambient heat escaping into the kitchen, cooking on induction keeps your space cooler compared to gas or electric stoves. The flat glass surface also makes for easier cleanup since spills don’t burn onto the cooktop. Environmental Benefits Induction is one of the most energy-efficient cooking technologies, using up to 90% of the energy produced to heat the food. This efficiency reduces overall energy consumption, making it a greener choice for households that want to cut down on wasted electricity or gas use. Final Thoughts Induction technology represents a leap forward in cooking innovation. By using magnetic energy to heat cookware directly, it combines speed, precision, and safety in a way that traditional gas and electric stoves cannot match. While induction-compatible cookware is required, many modern pots and pans are designed to work seamlessly with this technology. For anyone looking to upgrade their kitchen, induction offers a cleaner, faster, and more energy-efficient way to cook. It isn’t just a trend—it’s the future of cooking.

It’s a common sight: you open your freezer, reach for a package of meat or a bag of vegetables, and notice a layer of frost or ice crystals clinging to the food. While a little frost is normal, too much can be a sign of a bigger issue. Let’s break down why frost forms on food, when it’s harmless, and when it may be worth paying attention to. Why Frost Forms In The First Place Even in a properly sealed freezer, frost can develop because of a simple interaction between temperature and moisture. All food contains some water. When that food is exposed to very cold, dry air inside the freezer, the water molecules migrate out of the food and settle on the surface, where they freeze. This is what creates those familiar ice crystals. For example, a steak might “sweat” a little moisture before freezing solid. As time passes, that moisture can crystallize on the outside. The same thing happens with frozen vegetables or bread that isn’t wrapped tightly—air pulls the moisture outward, and frost builds up. When Frost Is Normal A light dusting of frost or small ice crystals is generally nothing to worry about. In fact, it’s expected when storing food for more than a week or two. This type of frost does not mean your freezer is malfunctioning, nor does it make the food unsafe to eat. If food is wrapped properly and used within a reasonable amount of time, this surface frost usually has little effect on taste or texture. For instance, a bag of peas with a light layer of frost will still cook up just fine, and a frozen pizza with a little ice won’t taste any different once baked. When To Be Concerned The problem comes when frost is heavy, thick, or widespread across your frozen foods. This usually signals one of two issues: Freezer Burn  – If food isn’t wrapped well or has been in the freezer too long, frost can lead to freezer burn. This is when moisture leaves the food entirely, causing dry spots, tough textures, and off-flavors. While freezer-burned food is still safe to eat, it’s often unpleasant and best used in soups or stews where texture doesn’t matter. Temperature Fluctuations  – If you notice unusually large ice crystals, frost clumping, or frost appearing quickly on multiple items, it may mean the freezer is not holding a steady temperature. This can happen if the thermostat is off, the evaporator coil is icing over, or there’s a circulation problem with the fan. Even with the door sealed properly, poor airflow or an internal malfunction can lead to excess frost. How To Minimize Frost Wrap food tightly in airtight bags or containers. Vacuum-sealed bags are ideal. Don’t overload the freezer—airflow is key for stable temperatures. Label and rotate food so items don’t sit too long. Keep temperature at 0°F (-18°C) for best long-term storage. Final Thoughts A little frost on your frozen food is completely normal and safe. But heavy buildup, especially if it’s happening quickly or across multiple items, could point to storage problems or appliance issues. By keeping food wrapped properly and monitoring your freezer’s performance, you can avoid most frost problems—and keep your frozen meals tasting fresh.

Over the past decade, many homeowners have noticed what feels like a drop in the quality and durability of household appliances. From refrigerators that stop cooling within a few years to dishwashers that require frequent repairs, the perception that “they just don’t make them like they used to” has become widespread. But is this decline in quality real, or is it a combination of changes in design, technology, and consumer behavior? Let’s explore why modern appliances may not seem as dependable—and what you can do to extend their life. 1. Planned Obsolescence & Cost-Cutting Materials One of the most common reasons people cite for declining appliance quality is planned obsolescence—the idea that products are designed with a shorter lifespan to encourage repeat purchases. While it’s not intentional or ideal, manufacturers do often choose cheaper materials and lighter components to reduce production costs and stay competitive. For example, plastic parts are now commonly used in areas that once relied on durable metal. While this helps keep prices lower, it can mean parts wear out or break more easily under normal use. 2. Increased Complexity = More Failure Points Today’s appliances are more feature-rich and energy-efficient than ever before, but this also makes them more complex. Sensors, circuit boards, and digital displays add convenience—but they also introduce new areas where failure can occur. A washer with a touch-screen interface might be great for ease of use, but if that screen goes out, it can disable the entire machine. In contrast, older machines were often more mechanical than digital, and their simplicity made them easier to repair and more forgiving over time. A broken timer switch was often a simple and inexpensive fix. Now, replacing a control board can cost hundreds of dollars. 3. Energy Efficiency vs. Durability Appliances today are designed to use less water, electricity, and detergent. While this is great for the environment and your utility bills, it can sometimes result in performance trade-offs. For example, high-efficiency washers use less water, but improper use of detergent or poor maintenance can lead to residue buildup and more frequent breakdowns. Likewise, refrigerators that meet new energy standards may have smaller compressors or thinner insulation, leading to issues keeping temperature consistent. 4. How To Help Your Appliances Last Longer While some design trends are out of your control, you CAN take steps to prevent premature failure: Read the user manual : Many breakdowns stem from improper use. Knowing how your appliance is supposed to function is the first step. This has changed in the last decade or so. Perform routine maintenance : Clean condenser coils, check for leaks, replace filters, and run cleaning cycles as recommended. Use the correct products : Only use HE detergent in high-efficiency washers. Avoid abrasive cleaners on sensitive components. Schedule professional servicing : Regular tune-ups can catch small issues before they become major breakdowns. 5. A Professional Can Help If your appliances are failing early, a certified technician can help identify whether the issue is due to wear, a design flaw, or user-related problems. At Kevin Smith Appliance Repairs, we not only repair but also educate our customers on how to extend the life of their appliances and avoid common pitfalls. Summary In conclusion, while it may seem like appliance quality has gone down, it’s often a mix of cost-saving design, added complexity, and changes in consumer habits. With proper care and education, you can still get many good years out of modern machines.

Infestations are more than just a nuisance—they can lead to serious, costly damage to your home appliances. Roaches, rodents, and other pests are known to invade the internal components of appliances, often targeting warm, hidden areas where they can build nests or access moisture. Once inside, they can wreak havoc on the appliance's electronics, insulation, wiring, and overall performance. How Pests Can Ruin Appliance Electronics Appliances contain sensitive electronic parts like control boards, sensors, wiring harnesses, and motors. These components are especially vulnerable to the following: Rodents Chew through wires, causing shorts, power failures, or even electrical fires. The exposed wiring becomes unsafe and typically voids manufacturer warranties. Roaches And Ants   are attracted to warm circuit boards and moist environments. They can crawl across terminals and short out components. Roach droppings contain moisture and their body oils can ruin control boards by corroding and contaminating sensitive parts. Termites Or Carpenter Ants   may infest wooden structures inside appliances, such as certain insulation materials or cabinetry panels, especially in built-in units. Nest-Building   from mice or rats often introduces flammable debris, urine, and droppings that damage fans, clog vents, and lead to overheating. Once pests damage an appliance’s internal systems, repair costs can quickly skyrocket—and in many cases, the entire unit must be replaced. Commonly Infested Appliances Some appliances are more susceptible to pest infestations due to their location, design, or usage patterns: Refrigerators  – Warm compressors and drip pans provide moisture and heat which are perfect nesting spots for roaches and ants. Dishwashers  – Damp, dark interiors are ideal for roaches, especially if food particles are present in the filter or drain. Ovens And Stoves  – Grease build-up and heat attract cockroaches and mice. Rodents can also chew gas lines and wiring. Microwaves  – Warm electronics and food crumbs draw insects like ants and roaches. Laundry Machines  – Water leaks or lint build-up in dryers create ideal environments for nesting rodents. HVAC Units  – These units are often installed in attics, basements, or garages and can become prime rodent zones. Signs Of Appliance Infestation To catch infestations early, look out for the following: Droppings near or inside appliances A strong, musty odor Chewed wiring or insulation Nesting materials (paper, fabric, or food wrappers) inside or behind units Appliance malfunctioning for no obvious reason Visible pests crawling in or around the appliance How to Prevent Pest Infestations in Appliances Prevention starts with good habits and home maintenance such as the following: Keep Appliances Clean  – Regularly remove food crumbs, grease, and spills. Seal Entry Points  – Close up holes around pipes, vents, and electrical wiring where pests could enter. Use Bait Traps And Deterrents  – Place rodent traps and roach bait stations behind appliances. Inspect Frequently  – Pull out large appliances every few months to inspect for signs of pests. Control Humidity  – Use dehumidifiers to reduce moisture that attracts insects and rodents. Schedule Pest Control  – Regular visits from a licensed exterminator can help detect and prevent problems before they become severe. Final Thoughts Pests and appliances simply don’t mix. Ignoring signs of infestation can lead to ruined electronics, fire hazards, and expensive replacements. By staying vigilant, cleaning regularly, and sealing off entry points, you can protect your appliances and your investment from damage caused by unwanted guests.