Model: RS27T5200SR/AA Location: Fort Myers, FL 33907 Repair Summary Checked refrigerator for a no-cooling complaint. Connected HASS and performed the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and verified the pressure held for over 15 minutes, confirming the repair was successful. Evacuated the sealed system to a deep vacuum and recharged the refrigerator with the factory-specified refrigerant charge. Tested operation and verified the refrigerator is cooling properly. Advised the customer to allow up to 24 hours for temperatures to return to normal. Unit checks normal at this time.

Model: DVE50BG8300VA3 Location: Fort Myers, FL 33907 Repair Summary Checked dryer for no heat. Ran diagnostics and found an error code indicating a vent restriction, which resulted in the heater assembly burning out. Replaced the heater duct assembly and ran diagnostics after the repair. Unit passed all tests with no additional error codes. Verified through HASS that the dryer temperature was rising properly and the unit is now heating and operating normally.

Model: DVE55CG7500E 01 Location: Fort Myers, FL 33916 Repair Summary Checked dryer for not heating. Upon arrival, found the roof vent has a screen that was packed with lint, severely restricting airflow. Inspected the dryer and also found a significant amount of lint buildup inside the cabinet, creating a potential fire hazard. Customer did not have a vacuum available, so removed as much lint as possible by hand. Found the heater assembly had failed and replaced it. Also found the rear vent duct smashed and restricting airflow. Advised the customer that the damaged vent duct needs to be replaced and the entire vent system must be professionally cleaned before the dryer is used again. Provided the customer with the contact information for Amerovent for professional vent cleaning.

Model: WRS321SDHZ11 Location: Naples, FL 34104 Repair Summary Checked refrigerator for making too much ice. Upon arrival, found both the ice bin and an additional container full of ice. Customer was unsure how to turn the ice maker off and had tied the metal shutoff arm down with a wire. Removed the wire, ice bin, and ice maker. Showed the customer how to properly turn the ice maker off, and she marked the ice maker to help identify the shutoff position. Reinstalled the components and cycled the ice maker. Held the shutoff arm in the full position and verified the ice maker recognized it and terminated the cycle properly. Unit checks normal at this time.

Model: SHE89PW75N/91 Location: Punta Gorda, FL 33955 Repair Summary Checked dishwasher for a communication error. Customer stated the dishwasher would not allow wash cycle selections due to the communication fault. Replaced the main control board, which was the only part available at the time of service. After installation, the dishwasher initially responded properly; however, during additional testing, the communication error returned. Further diagnosis determined additional components are required to complete the repair. The required parts have been documented and attached. Due to the intermittent communication failure, additional repair time may be required if further issues are found after the remaining parts are installed. The warranty company will locate the required parts and contact the customer with the next steps for repair.

Model: ME17R7021ES/AA Location: Lehigh Acres, FL 33936 Repair Summary Checked microwave for the turntable not working. Upon inspection, found the turntable motor seized. Replaced the turntable motor and tested operation. Verified the turntable is now rotating and operating properly with no issues. Uploaded before-and-after videos documenting the repair.

Model: RF32CG5400SRAA Location: Lehigh Acres, FL 33974 Repair Summary Checked refrigerator for a no-cooling complaint. Connected HASS and performed the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and recorded a 7 PSI pressure drop over 15 minutes, confirming the repair was successful. Evacuated the sealed system to a deep vacuum and recharged the refrigerator with the factory-specified refrigerant charge. Tested operation and verified the refrigerator is cooling properly. Advised the customer to allow up to 24 hours for temperatures to return to normal. Unit checks normal at this time.

Model: ZSC1202NSS01 Location: Naples, FL 34108 Repair Summary Checked microwave for no display or interior lights. Upon arrival, verified the fuse was good and the unit was receiving proper 120V incoming power. Found the magnetron thermostat burnt and damaged. When the thermostat was moved, the display and lights would intermittently power on, confirming the faulty connection. Advised the customer of the findings, and the customer elected to complete the repair himself. Also advised that if the microwave does not heat after replacing the thermostat, the magnetron, capacitor, and diode may also need to be replaced.

Model: PFW955SPW0DS Location: Naples, FL 34108 Repair Summary Checked washer for a no-drain complaint. Upon arrival, verified the drain pump was not operating. Replaced the drain pump and retested; however, the new drain pump still would not energize. Determined the main control board was not supplying power to the drain pump. Returned and replaced the main control board and programmed it to the correct settings according to GE specifications. Tested operation and verified the washer is now draining properly. No other issues found at this time.

Model: WFG515S0EB0 Location: Fort Myers, FL 33966 Repair Summary Checked range for the front right burner not igniting. Upon inspection, found the burner igniter had broken off due to rust. Also found the burner cap could not be removed because the mounting screws are severely rusted. Advised the customer that the complete cooktop assembly would need to be replaced to complete the repair. Due to the repair cost exceeding the value of the unit, the customer declined the repair and will continue using the range until they purchase a replacement.