Model: GWE22JYMCFFS Location: LaBelle, FL 33935 Repair Summary Checked refrigerator for no interior lights and the tabletop display not working. Connected diagnostics and found stored sensor and door switch error codes. The refrigerator was incorrectly detecting the doors as closed even when all three compartments were open. Replaced the tabletop assembly, but the condition remained unchanged, confirming an additional control issue. Returned and replaced the main control boar

Model: WA50R5200AW/US Location: Alva, FL 33920 Repair Summary Checked washer for repeated unbalanced error codes preventing the customer from completing cycles. Connected HASS and ran a service diagnostic report, which showed multiple stored UB error codes. Cleared the codes and tested all components, with all other functions operating properly. Inspected the suspension and found it had failed, allowing the basket assembly to bounce excessively with little to no tension. Advi

Model: WA55CG7100AVUS Location: North Fort Myers, FL 33917 Repair Summary Checked washer for customer complaint that the unit was not operating properly and that the Child Lock and Smart Control functions were activating. Upon inspection, removed the Child Lock setting and connected HASS to run the Overall Check, which the washer completed successfully. Ran a Quick Wash cycle and verified the washer filled, washed, drained, and spun properly. Uploaded a video documenting prop

Model: MHW8630HC4 Location: Alva, FL 33920 Repair Summary Checked washer for not identifying the detergent level or notifying the customer when the dispenser needed to be refilled. Upon arrival, found the detergent reservoir nearly empty. Filled the reservoir with water and started a cycle, verifying the dispenser was able to dispense the diluted solution properly. Emptied the reservoir and tested the detergent level sensor mechanism, which then correctly identified a low det

Model: ME17R7021ES/AA Location: Lehigh Acres, FL 33974 Repair Summary Checked microwave for a burning smell. Upon arrival, the microwave had already been removed and was located in the garage. Disassembled the unit and found a burnt connection at the magnetron. Returned and replaced the magnetron, capacitor, and transformer. Reassembled the microwave and tested operation, verifying it is heating and operating properly with no abnormal noises or burning smells present. Unit ch

Model: ME90H1780RAA Location: Cape Coral, FL 33909 Repair Summary Checked unit for a rubbing noise when opening and closing the door. Upon inspection, found the door was rubbing against the hinge. Adjusted the door to provide proper clearance and eliminate contact with the hinge. Opened and closed the door several times after the adjustment and verified the rubbing noise is no longer present and the door is operating properly. Uploaded a video documenting proper operation. Un

Model: WRX735SDHW10 Location: Lehigh Acres, FL 33971 Repair Summary Checked refrigerator for no ice production. Upon inspection, found the ice maker stuck and not operating properly. Replaced the ice maker and tested operation, verifying it cycled properly. Educated the customer that the low water pressure from the reverse osmosis system can affect ice production and ice formation, potentially causing ice to become stuck and interfere with ice maker operation. Customer also a

Model: WD53DBA900HZA1 Location: Lehigh Acres, FL 33972 Repair Summary Checked washer/dryer combo for not draining. Upon inspection, confirmed the drain pump had failed. Replaced the defective drain pump and ran diagnostics to verify proper operation. Unit passed all tests and is now draining properly. Also educated the customer on items that should not be washed in the unit to help prevent off-balance conditions. Unit checks normal at this time.

Model: WRX986SIHZ03 Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for ice maker not working. Ran diagnostics and verified the ice maker would cycle; however, when forcing a fill, found the fill tube frozen again. The fill tube and heater had recently been replaced. Contacted Whirlpool Techline and was advised to replace the water inlet valve. Replaced the water inlet valve, cycled the ice maker, and verified it filled with water properly. Checked for leak

Model: MVWC565FW2 Location: Fort Myers, FL 33905 Repair Summary Checked washer for going off balance during operation. Upon inspection, found the suspension assemblies had failed and were no longer providing proper tension. Uploaded before-and-after videos documenting the failed suspension and proper tension after the repair. Replaced the suspension assemblies, ran calibration mode, and completed diagnostics. Washer passed all tests and is operating properly. Unit checks norm

Model: MVW7230HW1 Location: Fort Myers, FL 33913 Repair Summary Checked washer for a power failure error code. Replaced the main control board and control panel related to the reported error. Calibrated the washer after the repair and ran diagnostics to verify proper operation. All components are now functioning properly with no additional errors present. Unit checks normal at this time.

Model: GFW550SSN0WW Location: Lehigh Acres, FL 33971 Repair Summary Checked washer for not draining. Connected diagnostics and found active error codes related to the drain pump and inverter board. Based on the diagnostic results, advised the customer that the repair would require replacement of the drain pump, main control board, and inverter board, as the main control and inverter operate together as paired control boards. Provided the customer with an estimate for the requ

Model: SHE65T55UC/02 Location: Cape Coral, FL 33904 Repair Summary Checked dishwasher for no power. Verified proper 120 VAC at the outlet and incoming power supply. Checked voltage to the user interface and found no voltage being supplied, confirming a failed main control board. Also found both the left and right door links broken. Replaced the main control board and both door links. Cycled the dishwasher after the repair and verified it filled, washed, and drained properly w

Model: WFE320M0ES2 Location: Lehigh Acres, FL 33976 Repair Summary Checked range for the front left burner not regulating properly and the control panel not working. Upon inspection, found the main control board was burnt due to a thunderstorm/power surge. Further inspection of the rear of the range also revealed damage to the burner regulators. Returned and replaced the main control board, all four burner regulators, and the affected burner. Tested all burner functions and v

Model: RF30BB6600APAA Location: Saint James City, FL 33956 Repair Summary Checked refrigerator for no cooling. Upon arrival, verified the compressor and all fans were running. Connected HASS and ran a service diagnostic report and Weak Cooling Test, which showed both the fresh food and freezer sections hovering around 40°F, indicating a sealed-system issue caused by either a restriction or refrigerant leak. Inspected the condenser and compressor area and found no visible trac

Model: RF32CG5400SRAA Location: Lehigh Acres, FL 33972 Repair Summary Checked refrigerator for no ice production and items freezing in the fresh food section. Ran the HASS Weak Cooling and Over Cooling Tests, which failed with temperatures higher than normal. Explained that the elevated temperatures can cause the refrigerator to run for extended periods, potentially contributing to items freezing in the fresh food section. Inspected the compressor area and found a refrigerant

Model: RF28R7201SR/AA Location: Fort Myers, FL 33919 Repair Summary Checked refrigerator for an intermittent no-cool condition. Upon inspection, also found ice buildup behind the ice maker assembly caused by a cracked ice bucket and failed ice maker sensor. Connected HASS and ran diagnostics, which showed compressor lock error codes, a main control board error, and an ice maker sensor error. Based on the purchase receipt currently on file, only the compressor is covered under

Model: RF30BB6600APAA Location: Saint James City, FL 33956 Repair Summary Checked refrigerator for no cooling. Upon arrival, verified the compressor and all fans were running. Connected HASS and ran a service diagnostic report and Weak Cooling Test, which showed both the fresh food and freezer sections hovering around 40°F. Based on these findings, diagnosed a sealed-system issue, potentially caused by a refrigerant leak or restriction. Inspected the condenser and compressor

Model: RF90F23AECEAA Location: Lehigh Acres, FL 33971 Repair Summary Checked refrigerator for no ice production. Connected HASS and ran the Weak Cooling Test; temperatures were within normal range and the refrigerator passed the test. The only stored error codes were 41 and 86, both related to communication between the main control board and hub. Replaced the ice makers and associated water fill tubes, then ran diagnostics and verified proper operation. Educated the customer

Model: GLR76TRDER Location: Bokeelia, FL 33922 Repair Summary Completed the refrigerator recall procedure. First verified the compressor was the correct version and found no abnormalities. Replaced the start relay and overload as required by the recall. Took all required photos and applied the recall sticker to the back of the refrigerator. Verified the drain pan was positioned leaning toward the right and confirmed the compressor started and operated properly. Customer reque