Model: RF90F23AEWAA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for improper cooling. Upon arrival, connected HASS and ran a Weak Cooling Test. The diagnostic graphs showed abnormal temperature fluctuations in the freezer section. Inspected the sealed system and found oil residue at the high-side connection, indicating a refrigerant leak. Replaced the high-side coupler, filter drier, and service port. Pressurized the sealed system to approximately 350 PSI with nitrogen and bubble checked all accessible connections. The system lost approximately 3 PSI over 15 minutes. Due to the low system temperatures, the temperature of the sealed system may be affecting the pressure readings. Performed a second pressure test and observed similar pressure loss, although the rate of loss was slightly slower. Evacuated the system to approximately 600 microns and recharged it according to factory specifications. Restored power and verified the compressor and fans started properly with cool air circulating throughout the refrigerator. Set temperatures accordingly. Cycled the ice maker and verified it completed the cycle and filled with water properly. Video documentation is attached. Advised the customer to allow approximately 12–24 hours for the refrigerator to reach proper temperatures and resume normal ice production. Unit checks normal at this time.

Model: KDFE104HWH0 Location: Bonita Springs, FL 34134 Repair Summary Checked dishwasher for leaking. Upon arrival, started a cycle and immediately found water leaking from both the left and right sides of the door. Further inspection found the door gasket was missing. Also replaced the water valve and lower switch as a precaution. Inspected the lower spray arm and found it heavily clogged, requiring replacement. Returned and installed a new lower spray arm and the missing door gasket. Tested the dishwasher and verified there are no leaks from either side of the door. Confirmed the dishwasher fills, washes, and drains properly with no additional issues. Unit checks normal at this time.

Model: RF90F29EECRAA Location: Fort Myers, FL 33908 Repair Summary Checked refrigerator for slow ice production. Reviewed with the customer factors that can affect ice production, including door openings and elevated freezer temperatures. Connected HASS and ran a Weak Cooling Test, which confirmed the average temperatures were within acceptable range. No active error codes were found. Ran the HASS OQC test, which also passed. Inspected the freezer and found frost throughout the compartment. Customer stated the freezer door had previously been left slightly open, after which the frost buildup occurred, and also reported seeing a sensor error code. Removed the ice maker and cleared the frost buildup. Found a large sheet of ice at the bottom of the freezer, indicating water had been leaking and freezing in the area. Replaced both ice makers and fill tubes. Cycled both ice makers and verified they completed their cycles and called for water properly with no leaks. Adjusted the freezer temperature to improve ice production. Customer's average freezer temperature was approximately 8°F, which is too close to the upper temperature range where the ice makers may not cycle properly. Set the freezer temperature to -4°F and advised the customer to monitor ice production over the next 24 hours. Inspected the compressor compartment for traces of oil or refrigerant leakage and found none. Unit checks normal at this time.

Model: GFD28GELCDS Location: Fort Myers, FL 33912 Repair Summary Checked refrigerator for abnormal noise and fresh food section not cooling properly. Upon arrival, found the evaporator fan motor not operating. Disassembled the necessary components and attempted to rotate the motor by hand, finding the motor seized. Provided the customer with a repair estimate, and the customer approved the repair. Replaced the evaporator fan motor and tested operation. Verified the fan is now running properly and the refrigerator is operating as designed. No additional issues found at this time. Unit checks normal.

Model: WTW4816FW3 Location: Fort Myers, FL 33907 Repair Summary Checked washer for not starting a cycle. Upon arrival, attempted to start a Quick Wash cycle, but the unit remained idle and the lid lock did not attempt to engage. Replaced the main control board, after which the lid lock began clicking but would not fully lock. Replaced the lid lock/latch assembly and restored proper communication between the lid lock and main control. Verified the lid now locks properly and the washer advances through the cycle. Tested the washer and verified proper cold and hot water fill, agitation, draining, and spinning. No leaks or error codes were found. During testing, found excessive shaking with the spin basket leaning significantly to the left. Replaced the suspension components, properly leveled the washer, and centered the basket. Retested the unit and verified the basket now spins properly with no abnormal movement. Unit checks normal at this time. Advised the customer that the property owner has restricted the washer to Quick Wash only. Explained that Quick Wash is intended for very small, lightly soiled loads and is not designed for regular or larger loads. Recommended using the appropriate wash cycles and load sizes to prevent improper operation and unnecessary long-term wear on the washer.

Model: B36FD31ENS/01 Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for ice maker not producing ice. Upon arrival, customer advised that the ice maker had started producing ice again the previous night. Customer also stated the water filter had recently been replaced. Checked freezer temperature and found it at approximately 5°F. Verified the water dispenser is operating properly with good water pressure. The ice bin was full of ice upon arrival, confirming the ice maker is currently producing ice properly. No issues found at this time. Unit checks normal.

Model: KRFC704FPS04 Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for no ice production. Upon arrival, checked temperatures in the freezer, ice room, and fresh food section before opening the doors. Freezer temperature was approximately 10°F, fresh food section was approximately 40–44°F, and the ice room was approximately 20–21°F. Determined the refrigerator was not reaching sufficiently low temperatures for proper ice production. Tested the ice maker and found an 02 error code indicating the ice maker had lost its home position. Adjusted the freezer temperature lower for the customer and provided an estimate for the recommended repair. Customer declined the repair and decided to replace the refrigerator. No further repairs performed.

Model: MVW7230HW1 Location: Cape Coral, FL 33904 Repair Summary Checked washer for F9E1 error code indicating a long drain condition. Upon arrival, entered service diagnostics and confirmed the stored error code. Tested the drain pump and found it receiving proper voltage but not moving water, confirming the drain pump was faulty. Replaced the drain pump and verified it was properly secured with no leaks. During the overall inspection, found the basket leaning toward the left. Although the suspension appeared to be functioning properly, replaced the suspension components as a precaution. Properly leveled the washer and verified the unit was stable with no rocking. Tested the washer and confirmed it fills, agitates, drains, and spins properly. Unit checks normal at this time.

Model: GUD27ESSM1WW Location: LaBelle, FL 33935 Repair Summary Replaced the upper and lower front drum bearings on the dryer. Reassembled the unit and tested operation. Verified the drum rotates smoothly and the dryer is operating significantly quieter than before the repair. No abnormal noises or additional issues were found during testing. Dryer is operating as designed and checks normal at this time.

Model: LDE4413ST/00 Location: Cape Coral, FL 33993 Repair Summary Checked range for the two front burners remaining on high. Upon arrival, tested the burners and took amp readings. Found both front burners continuing to draw approximately 11 amps even when set to the low setting, while the other burners were cycling properly. Oven functions were operating normally. Determined both front burner switches were defective and required replacement. Replaced both front burner switches and tested all four burners through their high and low settings. Verified all burners are now cycling properly. Uploaded a video documenting operation. Unit checks normal at this time.