Model: DW80CG4021SRAA Location: Cape Coral, FL 33909 Repair Summary Checked dishwasher for a complaint of poor drying performance. Upon arrival, found a small amount of standing water remaining in the sump. Started a diagnostic cycle and verified the dishwasher drained properly. Selected the Heavy cycle with the Sanitize option enabled and monitored heater operation. Measured the heating element at 7.8 ohms and confirmed it energized properly, with water reaching proper tempe

Model: GDT550PYR7FS Location: Fort Myers, FL 33967 Repair Summary Checked dishwasher for a no-drain complaint. Upon arrival, started a cycle and verified the drain pump energized, but no water was being discharged from the unit. Noticed the garbage disposal had recently been replaced and asked the customer when it had been installed. Inspected the disposal connection and found the factory knockout plug had not been removed from the dishwasher inlet, preventing the dishwasher

Model: RF23A9771SR/AA Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for a no-cooling complaint. Upon inspection, found the inverter board displaying 4 flashes and retrieved active 84C (locked compressor), 41, and 83 error codes. Based on testing, determined the compressor had mechanically locked and would require replacement. Explained to the customer that the 41 and 83 communication-related error codes could also indicate a failed main control board; how

Model: MHW8630HW2 Location: Lehigh Acres, FL 33971 Repair Summary Checked washer for a SUD error code. Upon inspection, found the drain pump was not draining the water properly, causing the unit to detect excessive suds and interrupt the cycle. Replaced the faulty drain pump and tested the washer through multiple drain and wash functions. Verified the unit drained properly, completed the cycle without errors, and operated as designed. Uploaded a video demonstrating proper ope

Model: RS28A500ASR/AA Location: Cape Coral, FL 33904 Repair Summary Checked refrigerator for a no-cooling complaint. Upon arrival, verified the compressor and all fans were operating. Connected HASS and found only high temperature error codes with no component failures reported. Inspected the sealed system and found oil residue at the condenser lokring connection, confirming a refrigerant leak (see attached pictures). Replaced the leaking lokring connection, installed a new f

Model: DV48J7770EW/A2 Location: Fort Myers, FL 33907 Repair Summary Checked dryer for a noise complaint. Upon arrival, confirmed an abnormal noise coming from the rear of the dryer during operation. Disassembled the unit and found one of the drum support rollers had come apart and was falling off the shaft. As soon as the roller was touched, it separated completely, confirming the source of the noise. Provided the customer with a repair estimate, which they approved. Replaced

Model: ZGP366NT2SS Location: LaBelle, FL 33935 Repair Summary Checked gas range for a complaint of the burner electrodes continuing to spark while the flame was lit on a low setting. The customer stated the concern only occurred on the center front burner, while all other burners operated normally. Verified the complaint and determined the issue appeared intermittent, with a possible short between the burner regulator and the spark igniter. Ordered and returned with both the