Model: DW80CG4021SRAA Location: Fort Myers, FL 33908 Repair Summary Checked dishwasher for not cleaning and drying dishes properly. Customer stated some dishes require additional wiping due to remaining moisture and some plates are not coming out completely clean. Replaced the wash motor/pump assembly and drain pump. Tested operation and verified the dishwasher is now washing and circulating properly. Tested the heating element and confirmed it is functioning properly; uploaded a picture documenting the heater test. Educated the customer that this dishwasher has a plastic tub and will not retain heat or dry as effectively as a stainless-steel tub, so some items may still have residual moisture at the end of the cycle. Customer is properly using rinse aid and liquid detergent. Unit checks normal at this time.

Model: DVE45B6300P/A3 Location: Cape Coral, FL 33914 Repair Summary Checked dryer for taking multiple cycles to dry clothes. Ran diagnostics and found an airflow restriction. Inspected the lint filter and found it needed cleaning. Cleaned the filter and retested the dryer. The dryer then passed the airflow test and is operating properly. Customer stated the home ventilation has not been cleaned in approximately a year and a half, so recommended having the dryer vent professionally cleaned to maintain proper airflow and drying performance. Unit checks normal at this time.

Model: DW90F89P0USRAA Location: Cape Coral, FL 33914 Repair Summary Checked dishwasher for a bad odor. Upon inspection, found two contributing issues: the dishwasher filter was dirty and the drain hose was not installed properly. Corrected the drain hose installation and inspected the filter. Ran a full diagnostic cycle and verified all components are operating properly with no errors. Educated the customer on proper maintenance and recommended cleaning the dishwasher filter approximately once a week and running a Clean cycle once a month using dishwasher cleaner or white vinegar to help prevent future odors and buildup. Unit checks normal at this time.

Model: WF53BB8900ATUS Location: Fort Myers, FL 33913 Repair Summary Checked washer for detergent and water remaining in the dispenser drawer. Upon arrival, found the top cover of the dispenser housing broken. Connected HASS and found error codes related to the dispenser drawer. Replaced the dispenser housing and tested operation. Verified the washer is operating properly at this time. Further inspection found the dispenser drawer itself appears to be clogged and is restricting proper detergent dispensing. Advised the customer that a new dispenser drawer will be ordered to complete the repair.

Model: WRX986SIHZ03 Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for no ice production. Upon arrival, placed the unit into service mode and checked for error codes; none were present. Forced the ice maker through a cycle and verified it cycled properly and attempted to call for water, but no water entered the ice maker. Inspected the fill tube and found it frozen. Removed and replaced the frozen fill tube and heater assembly, and applied Permagum around the area for additional insulation. Tested the ice maker again and verified it called for water properly with no leaks. Checked the ice maker optics and verified they are functioning properly. Also confirmed the water dispenser has good water pressure. Checked freezer temperature and found it at approximately 3°F, which is sufficient for proper ice production. Advised the customer to allow approximately 24 hours for normal ice production to resume. Unit checks normal at this time.

Model: WA55A7300AE/US Location: Estero, FL 33928 Repair Summary Checked washer for error codes. Upon arrival, found a 9C8 error code indicating an electrical/control board fault. Explained the findings and repair cost to the customer, who approved the repair. Replaced the main control board, connected HASS, and programmed the washer’s serial number back into the new board. Ran a complete self-test and verified all tests passed with no error codes or additional issues. Unit checks normal at this time.

Model: BCD-215V-62H Location: Lehigh Acres, FL 33971 Repair Summary Completed the applicable refrigerator service bulletin. First verified the model and serial number and confirmed the compressor style and evaporator drain pan configuration. Replaced the start device and relay, restored power, and verified the compressor started and is operating properly. Reinstalled and inspected the evaporator drain pan and verified it is leaning slightly to the right as required. Tested operation and confirmed all components are functioning properly. Advised the customer to monitor the refrigerator. Unit checks normal at this time.

Model: WF50BG8300AVUS Location: Estero, FL 33928 Repair Summary Checked washer for mildew buildup in the detergent dispenser. Upon arrival, found mildew buildup on both the dispenser and dispenser housing. Replaced the affected dispenser components and tested operation. Educated the customer on detergent and fabric softener use, recommending avoiding fabric softener when possible or diluting it if used to help prevent future buildup. Also reviewed proper cycle selection and use and care. Ran HASS diagnostics and verified all tests passed with no error codes or leaks after the repair. Unit checks normal at this time.

Model: NE63A6111SS/AA Location: Lehigh Acres, FL 33971 Repair Summary Checked range for the oven not working. Upon inspection, found the main control board faulty. Replaced the main control board and verified the oven immediately began operating properly. Preheated the oven and confirmed it is heating as designed. No additional issues found. Unit checks normal at this time.

Model: DW80CB545012AA Location: Lehigh Acres, FL 33971 Repair Summary Checked dishwasher for not cleaning dishes properly. Customer stated residue was being left on the bottom of the dishwasher and dishes were not coming out clean. Replaced the wash sump motor assembly and water inlet valve. Tested operation and checked for leaks; unit is operating properly with no leaks found. Educated the customer on using rinse aid and recommended using High Temperature Wash with Sanitize for improved cleaning performance. Customer stated they do not want to use cycles that take approximately three hours to complete. Explained that longer cycle times and the recommended settings are necessary for optimal cleaning and drying performance. Unit checks normal at this time.