Model: WTW6150PW0 Location: Ave Maria, FL 34142 Repair Summary Checked washer for clothes developing stains after using bleach and delicate clothing becoming damaged or torn. Inspected and tested the washer and found no mechanical issues. Educated the customer that when using bleach, the Extra Rinse option should be selected to provide additional rinsing and help fully remove residual bleach from the clothing and washer. Also advised the customer to use the Delicate cycle for delicate garments to reduce the risk of fabric damage. No repairs are required at this time. Unit checks normal; customer education provided.

Model: RF27T5241SR/AA Location: Estero, FL 33928 Repair Summary Checked refrigerator for no ice production. Upon arrival, found frost buildup inside the ice room. Replaced the ice maker, auger assembly, and ice bucket. Ran HASS diagnostics, cleared all stored error codes, and verified the refrigerator passed all tests. Cycled the ice maker through HASS and confirmed proper operation. Advised the customer to allow approximately 24 hours for normal ice production to resume. Unit checks normal at this time.

Model: RF27CG5010S9AA Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for weak cooling. Customer stated the refrigerator was not cooling properly. Checked the freezer temperature and found it at approximately 36°F. Verified the compressor and all fans were operating. Connected HASS and ran the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the Lokring fitting next to the condenser. Ordered the necessary parts. Returned and installed the ordered parts and completed the sealed-system repair. During the initial pressure test, the system was losing pressure rapidly, dropping approximately 100 PSI before the leak was located and repaired. Due to the remaining nitrogen supply, pressure tested the repaired system to 320 PSI and isolated it for 25 minutes. Pressure dropped only 0.6 PSI, confirming an excellent pressure test with no additional leaks found. Released the nitrogen and evacuated the system to 600 microns. Recharged the refrigerator according to factory specifications, restored power, and verified the compressor and all fans started properly with cool air circulating. Set temperatures accordingly and advised the customer to allow approximately 24 hours for proper cooling temperatures to be restored. Unit checks normal at this time.

Model: PFD95ESPW0GN Location: Ave Maria, FL 34142 Repair Summary Checked dryer for intermittent heating issues after the main control board and display board were previously replaced. Found the unit had lost its personality settings. Personality code 25 had been entered, but the customer continued experiencing intermittent no-heat concerns. Tested the dryer on Timed Dry and verified the vent and heating cycles were operating properly at the time of service. Contacted Tech Support to document the intermittent issue and determine the proper programming. With Tech Support assistance, successfully restored the correct personality settings. Retested operation and verified the dryer is now operating and heating properly. Advised the customer to continue monitoring the unit. Unit checks normal at this time.

Model: RF23BB8600QLAA Location: Estero, FL 33928 Repair Summary Checked refrigerator for a broken plastic piece that had fallen from the bottom of the right fresh food door. Upon inspection, identified the piece as part of the door auto-closer assembly. Found the mounting point where the auto-closer attaches to the bottom of the door had broken off and could not be reattached because it is part of the door itself. Determined the right fresh food door would need to be replaced to restore proper opening and closing operation. While onsite, also checked both ice makers for a knocking noise during water fill. Customer has an under-sink reverse osmosis system, which may be contributing to the noise, and will have the RO system inspected. Ran HASS diagnostics and verified overall cooling and component operation with no additional error codes or issues found. Returned and installed the new right fresh food door. Tested opening and closing operation and verified all door gaskets are sealing properly. Showed the customer the completed repair. Unit checks normal at this time.

Model: KRMF706ESS01 Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for no cooling. Customer stated they removed the bottom grille and found a large amount of debris buildup on the condenser coil. After vacuuming the coil, the refrigerator began cooling again but was still not cooling properly. Checked temperatures and found the freezer at approximately 31°F and the fresh food section at approximately 38°F. Verified the compressor and all fans were operating. No excessive frost buildup was found on the evaporator coil. Found the suction line near the compressor freezing over, indicating a possible low refrigerant charge or sealed-system restriction. A sealed-system repair would be required for further diagnosis and repair. Due to the refrigerator approaching nine years old and the cost of the repair exceeding the value of the unit, recommended that the customer replace the refrigerator rather than proceed with the repair.

Model: DW80R2031US/AA Location: Fort Myers, FL 33967 Repair Summary Checked dishwasher for a leaking concern. Upon arrival, ran two separate cycles and recorded the dishwasher filling, washing, and draining. No leaks or operational issues were found during testing. Some water was present on the floor; however, the water appeared to be coming from the direction of the refrigerator rather than the dishwasher. It is possible the refrigerator may be leaking, but the source could not be confirmed at this time. Dishwasher is filling, washing, and draining properly with no leaks found. Unit checks normal at this time.

Model: WA50R5200AW Location: Fort Myers, FL 33913 Repair Summary Checked washer for an out-of-balance condition and water leaking into the tub. Upon arrival, found the suspension rods beginning to weaken. Replaced all four suspension rods and the water inlet valve. Ran the washer through a full self-test diagnostic cycle and verified all tests passed with no error codes or leaks. Unit checks normal at this time.

Model: RS27T5200SR/AA Location: Fort Myers, FL 33908 Repair Summary Checked refrigerator for no cooling. Upon arrival, found significant ice buildup around the outside of the freezer evaporator cover. Checked for error codes and found a 21C error indicating a freezer evaporator fan motor failure. Replaced the evaporator cover assembly and cleaned the ice and moisture from the freezer compartment. Ran HASS diagnostics. The Weak Cooling Test failed; however, the Overall Check passed. Inspected the sealed-system area and found no oil residue at the usual leak points. All components are operating properly at this time. Advised the customer to allow approximately 24 hours for temperatures to stabilize.

Model: NE63A6511SS/AA Location: Bokeelia, FL 33922 Repair Summary Checked oven for the front right burner not regulating heat properly. Customer stated that when set to low, the burner would remain on high and burn food. Initially unable to duplicate the issue. Allowed the burner to fully heat, then adjusted the setting to low and verified the burner remained on high. Replaced the faulty regulator with a new one and repeated the same test. Verified the burner now regulates properly from high to low. Set the clock and tested all other burners for proper operation. Unit checks normal at this time.