Model: LHSXS2706S/02 Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for a damaged door concern. Upon inspection, found the top right door was not damaged and only needed to be cleaned. Inspected the lower left door and found a slight wave in the metal rather than a dent. Advised the customer that replacing the door may result in a similar wave or minor imperfection due to the construction of the door, and a perfectly straight or flat replacement cannot be guaranteed. Verified both the freezer and fresh food sections are maintaining proper temperatures. Other than the cosmetic concern, unit checks normal at this time.

Model: RS27T5200SR/AA Location: Cape Coral, FL 33991 Repair Summary Checked refrigerator for no cooling. Upon arrival, found the compressor and all fans running, with temperatures around 76°F. Connected HASS and ran a service diagnostic report, which showed no component failures or error codes. Inspected the compressor area and found traces of oil around the condenser coupler, indicating a refrigerant leak. Determined a sealed-system repair was required and ordered the necessary parts. Returned and installed the ordered parts and completed the sealed-system repair. Pressurized the system to 350 PSI and bubble tested all accessible joints with no leaks found. Isolated the system for 15 minutes and observed only a 0.7 PSI drop, verifying the pressure test passed. Released the nitrogen and evacuated the system to 600 microns. Recharged the refrigerator according to factory specifications, restored power, and verified the compressor and all fans started properly. Set temperatures accordingly and advised the customer to allow approximately 24 hours for proper cooling temperatures to be restored. Unit checks normal at this time.

Model: RF29BB8600QLAA Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for no water and no ice production. Upon inspection, found the filter housing faulty. Ordered the correct filter housing and returned to complete the repair. Replaced the filter housing and tested operation. Verified the water dispenser is now operating properly with good water pressure. Cycled both ice makers and confirmed both filled with water properly with no additional issues. Unit checks normal at this time.

Model: WRFF3436RZ00 Location: Fort Myers, FL 33905 Repair Summary Checked refrigerator for no ice production. Upon inspection, found ice present in the ice maker tray but the ice maker was not harvesting or dispensing the ice. Replaced the ice maker and tested operation. Verified the new ice maker cycled properly right away. Advised the customer not to push the refrigerator too far back against the wall, as this can kink or damage the water supply line and potentially cause a leak. Positioned the refrigerator where the customer requested. Unit checks normal at this time.

Model: GDF510PSR6SS Location: Cape Coral, FL 33993 Repair Summary Checked dishwasher for a dented door panel. Upon arrival, found this is a brand-new appliance in a new, currently unoccupied home. Inspected the unit and verified the door panel is dented and can be replaced. Unable to fully test dishwasher operation because the water supply to the home has not yet been turned on. A new door panel will be needed to correct the cosmetic damage.

Model: MHW5630HW2 Location: North Fort Myers, FL 33917 Repair Summary Checked washer for a recurring low-flow error. Customer recently had new water valves installed at the wall. Upon further inspection, found the wall valves were not labeled and the hot and cold supplies were opposite of what was originally assumed. Also found the cold-water valve at the wall closed, which was causing the low-flow error. Verified both wall valves are functioning properly and providing adequate water pressure (see video). Connected the washer hoses to the correct hot and cold supplies, opened both valves, and tested the washer multiple times. Verified proper hot and cold water flow with no additional low-flow errors. Unit is working properly at this time.

Model: WED4107SW0 Location: Fort Myers, FL 33905 Repair Summary Checked dryer for the Check Vent light coming on and a noise concern. Ran diagnostics and found an F1E1 error code indicating a main control board fault. Ordered the main control board with encoder, heater and blower thermistors, blower motor, and blower wheel. Returned and installed all ordered parts along with a new idler pulley due to the noise concern. Started a Timed Dry cycle and verified the dryer was operating properly with no abnormal noises and the Check Vent light did not come on. Advised the customer that since the necessary components have been replaced and the dryer is heating and drying properly, if the Check Vent light comes on again it may be a vent reminder rather than an issue with the dryer itself. Unit checks normal at this time.

Model: ME11A7710DS/AA Location: Fort Myers, FL 33908 Repair Summary Installed the new microwave door for the customer. Tested operation and verified the microwave is heating properly. Confirmed all door components and functions are operating correctly with no error codes present. Set the correct date and time for the customer. Unit checks normal at this time.

Model: WF90F53ADSA5 Location: North Fort Myers, FL 33917 Repair Summary Checked washer for fabric softener residue around the fabric softener compartment and on top of the detergent drawer, as well as detergent not dispensing properly. Customer stated this has been an issue since the unit was received in December. Tested operation and observed that water was not flowing in a steady stream through the dispenser but spraying in multiple directions (see video). Connected HASS and found a water supply error. Incoming water supply was good at the time of service, indicating the dispenser housing openings may be partially clogged and causing improper water distribution. Dryer needed to be removed from the stacked unit to access the necessary parts. Returned and replaced the complete soap dispenser assembly and drawer. Tested the washer by filling it twice and verified water now flows properly through the dispenser assembly without filling the auto-detergent dispenser. Ran HASS diagnostics and found no current error codes or leaks. Advised the customer to continue monitoring detergent and softener dispensing. Unit checks normal at this time.

Model: MED7230HW1 Location: Fort Myers, FL 33908 Repair Summary Checked dryer for no heat. Upon arrival, verified proper voltage at the outlet. Disassembled the dryer and tested the heating element and thermal cutoffs. Found the heating element faulty while all thermal cutoffs tested properly. Replaced the heating element and tested operation. Verified the dryer is now heating and cycling properly. Customer stated the external dryer vents were recently cleaned. Unit checks normal at this time.