Model: NE63A6311SS/AA Location: Fort Myers, FL 33908 Repair Summary Checked oven for overheating and inaccurate temperature regulation. Upon inspection, tested the oven temperature sensor and found its resistance reading outside the acceptable specifications. Tested both heating elements and confirmed they were operating properly. Determined that the temperature sensor required replacement. Provided the customer with a repair estimate, which was approved. Replaced the oven temperature sensor and performed temperature testing. During testing, found the oven temperature was exceeding the selected temperature by approximately 100°F. Adjusted the oven temperature calibration offset to -25°F and preheated the oven to 450°F. Verified that the temperature difference was significantly reduced following the adjustment. Advised the customer to monitor oven performance and temperature accuracy. If overheating or temperature regulation issues persist, replacement of the main control board may be necessary. Unit checks normal at this time.

Model: GTW325ASW0WW Location: LaBelle, FL 33935 Repair Summary Checked washer for not properly spinning water out of the clothes. Upon inspection, found the drain pump producing excessive noise during operation. Diagnostic evaluation also identified a lid lock error associated with the shifter system, potentially affecting the washer's ability to complete the spin cycle. Determined that the main control board, shifter assembly, drain pump, and lid lock assembly required replacement. Ordered the necessary parts to complete the repair. Returned and installed the new main control board, shifter assembly, drain pump, and lid lock assembly. Performed operational testing following the repair and verified that the drain pump was operating without excessive noise. Confirmed that the previously detected error codes were no longer present. Uploaded a video documenting proper operation after the repairs. Unit checks normal at this time.

Model: LSXS26386D/02 Location: Fort Myers, FL 33908 Repair Summary Checked refrigerator for no ice production. Upon arrival, measured the internal freezer temperature and found it averaging approximately 9.5°F, with surface temperature readings slightly lower. Adjusted the freezer temperature setting to -2°F to help improve ice production. Inspected the ice maker and could hear the motor attempting to operate but becoming stuck, preventing the ice maker from completing its harvest cycle. Determined the ice maker was defective and required replacement. Provided the customer with a repair estimate, which was approved. Removed and replaced the defective ice maker. Manually cycled the new ice maker and verified that it successfully completed a full harvest cycle and filled with water properly. Advised the customer to allow approximately 24–48 hours for normal ice production to resume as the freezer temperature stabilizes. Unit checks normal at this time.

Model: CWE23SP3MDD1 Location: Fort Myers, FL 33912 Repair Summary Checked refrigerator for a loose door handle and an issue with the water dispenser assembly. Upon inspection, found the door handle loose and misaligned, causing it to sit unevenly on the door. Also inspected the water dispenser assembly and determined replacement was necessary to correct the reported issue. Adjusted and realigned the door handle, then tightened the mounting hardware to secure it properly. Removed and replaced the water dispenser assembly. Verified that the door handle is properly aligned and securely fastened. Confirmed the new dispenser assembly is securely installed and no longer coming out of position. Unit checks normal at this time.

Model: WF50BG8300AEUS Location: Lehigh Acres, FL 33974 Repair Summary Checked washer for not draining and spinning properly. Upon inspection, found small pellets inside the washer and drain pump, potentially obstructing proper drainage. Connected diagnostic software and checked for stored error codes. Educated the customer on proper loading procedures to help prevent drainage and spin performance issues. Removed, inspected, and replaced the drain pump. Ran diagnostic testing to verify proper operation of the drain and spin functions. Confirmed the washer is operating properly with no leaks detected. Uploaded a video documenting proper operation following the repair. Unit checks normal at this time.

Model: RS27T5200SR/AA Location: North Fort Myers, FL 33917 Repair Summary Checked refrigerator for freezer not cooling properly. Upon arrival, connected HASS and ran the Weak Cooling Test, which showed abnormal temperatures in both the fresh food and freezer sections. Verified the compressor and all fans were operating. Inspected the sealed system and found oil residue at the high-side coupler, indicating a refrigerant leak. Replaced the high-side coupler, filter drier, and service port. Allowed the system to stabilize for approximately 10 minutes, then pressurized it to 350 PSI with nitrogen. Bubble checked all accessible Lokring connections and found no visible leaks. After approximately 20 minutes, the system had lost approximately 5.4 PSI. At that time, the freezer temperature was 20°F and the fresh food section was 46°F. Evacuated the system to approximately 600 microns and recharged with 84 grams of R600a according to specification. Restored operation and cycled the ice maker, verifying proper operation. Advised the customer to allow approximately 24–48 hours for the refrigerator to regulate temperatures and resume normal cooling. Unit checks normal at this time.

Model: NE63A6111SS/AA Location: Fort Myers, FL 33907 Repair Summary Checked cooktop for burner not heating. Upon arrival, found the burner element defective. Replaced the burner element and infinite switch together. Tested the burner and verified proper heating with no issues. Attempted to locate the person responsible for the warehouse to advise that the repair was completed but was unable to make contact. Also inspected the electrical connection at the rear of the unit and found the required jumper between neutral and ground missing for the existing 3-wire connection. After completing testing, disconnected the unit from power as a safety precaution. Unit checks normal following the repair, but the electrical connection requires correction before the unit is placed back into service.

Model: NX60A6511SS/AA Location: Lehigh Acres, FL 33936 Repair Summary Checked gas oven for bake cycle not heating properly. Upon inspection, found the bake igniter was not drawing sufficient amperage to properly open the gas valve and establish a flame. Replaced the bake igniter and tested the oven through the bake cycle. Verified proper ignition and heating operation. Unit checks normal at this time.

Model: GTD45GASJ3WS Location: Estero, FL 33928 Repair Summary Checked dryer for abnormal noise. Upon arrival, found a loud rattling noise while the dryer was operating. Disassembled the dryer and found significant lint buildup in the blower housing and ventilation areas. Cleaned as much of the accumulated lint and debris as accessible. Further inspection found the rear drum glide/slide showing signs of wear. Replaced the worn component with a new one and reassembled the dryer. Performed a static pressure test and verified proper heat and airflow. Retested the dryer and confirmed the unit is operating significantly quieter with no abnormal rattling noise. Video documentation has been uploaded. Unit checks normal at this time.

Model: MRF18B4AST Location: Punta Gorda, FL 33955 Repair Summary Checked refrigerator for condensation and ice buildup in the fresh food section. Upon arrival, customer opened the doors to demonstrate the concern. When the doors were closed, found the French door assembly rubbing against the bottom liner, preventing the door from sealing properly and leaving an air gap that was allowing warm air to enter the fresh food compartment. Determined this was the cause of the condensation and ice buildup. Installed a Teflon washer to raise the door and replaced the French door assembly. Verified the door now engages the strike properly, closes correctly, and seals with no visible gaps. Removed the accumulated ice and wiped away all condensation. Advised the customer to monitor the refrigerator for any recurrence. Unit checks normal at this time.