Model: RF32CG5400SRAA Location: Alva, FL 33920 Repair Summary Checked refrigerator for intermittent no-cooling. Upon inspection, found a 21C error code indicating a freezer evaporator fan motor issue. Connected diagnostics and confirmed the temperature fluctuated when the freezer fan intermittently failed. Ordered the freezer evaporator cover assembly, which includes the fan motor. Returned and installed the new evaporator cover assembly. Tested operation and verified the fan

Model: WT7400CV Location: Fort Myers, FL 33913 Repair Summary Checked washer for intermittent grinding noises and a clutch error code. Upon inspection, found the clutch gear was worn and determined that a complete tub assembly repair is required. Ordering the necessary parts to complete the tub job. The warranty company will review the repair and contact the customer directly with further resolution.

Model: LRMVC2306S/02 Location: Fort Myers, FL 33908 Repair Summary Checked refrigerator for no ice production. Upon arrival, cycled the ice maker and verified it completed the cycle properly. Checked for error codes and found an error related to the ice room cooling fan. Explained the findings to the customer and ordered the necessary parts to complete the repair. No other issues were found and the refrigerator was cooling properly. Returned and installed the new evaporator c

Model: WA55CG7500AE/US Location: Lehigh Acres, FL 33971 Repair Summary Checked washer for a 4C error code. Upon inspection, found the water inlet valve was clogged, restricting proper water flow. Replaced both water inlet valves and tested operation. During the repair, also found evidence of infestation around the main control board. The infestation is not related to the current 4C error or water valve failure; however, advised the customer of the condition and the potential

Model: RF28T5001SR/AA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for no cooling. Upon arrival, connected HASS and ran a service diagnostic report. The Weak Cooling Test confirmed temperatures were higher than normal, with no error codes present. Inspected the compressor and sealed-system area and found significant sulfur-related damage. Showed the customer the affected areas and documented the findings with Tech Support. After reviewing the condition,

Model: WF90F53ADSA5 Location: Fort Myers, FL 33908 Repair Summary Checked washer for the automatic detergent dispenser not working and the dispenser drawer not locking into place properly. Upon inspection, determined the dispenser housing and drawer required replacement. Replaced the dispenser housing and complete dispenser drawer assembly. Tested operation and verified the drawer now locks properly and the automatic detergent dispenser is functioning as designed. Unit checks

Model: RS27T5200SR/AA Location: Cape Coral, FL 33909 Repair Summary Checked refrigerator for not cooling properly. Connected HASS and ran diagnostics, which found the freezer evaporator fan motor was not operating. Also checked the compressor and condenser fan motor and verified both were operating properly. Replaced the freezer evaporator cover/fan assembly and tested operation. Verified the new evaporator fan motor is now running properly and circulating air as designed. Vi

Model: GTD38EASW0WS Location: Naples, FL 34119 Repair Summary Checked dryer for not starting. Upon arrival, verified proper voltage at the wall outlet. Inspected the dryer components and found the timer had failed and the timer knob was beginning to crack. Also found the metal retaining clip for the Start button broken, preventing the button from making proper contact with the start switch. Replaced the timer, timer knob, and Start button components with the parts provided. T

Model: NE63A6311SS/AA Location: Cape Coral, FL 33914 Repair Summary Checked range for the right rear burner not working. Upon inspection, found the right rear burner was shorted and had failed. Replaced the defective burner and tested operation. Verified all burners cycle and regulate heat properly from High to Low. Set the clock and uploaded a video documenting proper operation. Unit checks normal at this time.

Model: RF28R7201SR/AA Location: Fort Myers, FL 33912 Repair Summary Checked refrigerator for no water dispensing and the dispenser sticking during operation. Upon inspection, found the dispenser paddle broken. Replaced the dispenser paddle and water tank/case assembly. Tested operation and verified the dispenser is now functioning properly. Advised the customer to use a genuine Samsung water filter to help prevent damage to the newly installed water system components. Uploade

Model: LDFN4542S Location: Naples, FL 34110 Repair Summary Checked dishwasher for a BE error code. Upon arrival, ran a test cycle but was unable to duplicate the issue. Customer stated the error typically occurs more than an hour into the cycle. The BE error can be related to excessive suds or the dishwasher being out of balance; however, neither condition was present during the visit. Cleaned the filter and wiped down the turbidity sensor. Based on the intermittent condition

Model: ASI2575GRW00 Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for slow water flow from the dispenser after the water filter was replaced. Upon inspection, verified the water valve was receiving proper power. Removed the water filter and found the dispenser produced a full stream with good water pressure, indicating a restriction within the filter housing. Determined the filter housing was defective and replaced it. Tested the water dispenser and verif

Model: SHPM88Z75N/01 Location: Naples, FL 34119 Repair Summary Checked dishwasher for a loose door handle concern. Upon arrival, began disassembling the unit to access the outer door and handle assembly. Removed the kick plate first because a rubber gasket attached to the outer door must be released from that area before the outer door can be properly removed. Customer questioned the procedure and requested that the kick plate screws be reinstalled before continuing. Reinstal

Model: WF365BTBGWR/A2 Location: Cape Coral, FL 33914 Repair Summary Checked washer for standing water remaining in the door bellow. Upon inspection, found the bellow drain ports clogged, preventing water from draining properly. Also found mold buildup and an odor coming from the bellow. Replaced the door bellow and thoroughly flushed and cleared all drain ports. Tested the washer after installation and verified all functions are operating as designed with no leaks. Educated t

Model: GLR76TBKER Location: Bonita Springs, FL 34135 Repair Summary Completed the applicable refrigerator service bulletin. First verified the model and serial number and confirmed the compressor style and evaporator drain pan configuration. Replaced the start device and relay, restored power, and verified the compressor started and is operating properly. Reinstalled and inspected the evaporator drain pan and verified it is positioned leaning slightly to the right as required

Model: HTW265ASW0WW Location: LaBelle, FL 33935 Repair Summary Checked washer for not running. Upon inspection, found error codes related to the main control board and also found the lid was not latching properly. Replaced the lid assembly and main control board. Tested washer operation after the repair and verified the unit is now starting and operating properly with no additional issues found. Unit checks normal at this time.

Model: GRF400PV1SS Location: Punta Gorda, FL 33950 Repair Summary Checked range for a cracked glass cooktop. Upon arrival, inspected the unit and confirmed the cooktop glass was cracked. Tested all burners before the repair and verified they were heating and cycling properly with no additional issues found. Replaced the damaged glass cooktop and retested all burners. Verified all burners are heating and regulating properly. Unit checks normal at this time.

Model: WT8400CW/02 Location: Fort Myers, FL 33967 Repair Summary Checked washer for unbalanced load and not draining concerns. Upon arrival, found the rear access plate had been removed and the tension clamp was missing from the drain hose. Tested the drain pump circuit and found the pump was not receiving voltage from the control board. Determined the washer would require a new drain pump, drain hose clamp, and main control board. No repairs were completed at this time. The

Model: DVE54CG7150DA3 Location: Estero, FL 33928 Repair Summary Checked dryer for a loud noise during operation. Upon arrival, started a cycle and immediately heard a loud rumbling noise. Disassembled the front of the dryer and found a large ball of lint lodged inside the blower wheel, causing the abnormal noise. Removed the lint buildup and inspected all drum rollers, which were in good condition with no damage found. Reassembled and tested the dryer. Ran HASS diagnostics an

Model: BCD-215V-62H Location: Punta Gorda, FL 33955 Repair Summary Completed the applicable refrigerator service bulletin. First verified the model and serial number and confirmed the compressor style. Replaced the start device and relay, restored power, and verified the compressor started and is operating properly. During inspection, found the evaporator drain pan completely missing. Asked the customer about the missing pan, but she was unaware of what happened to it. Recomm