Model: RF28R7201SR/AA Location: North Fort Myers, FL 33903 Repair Summary Checked refrigerator for the upper ice maker not working properly. Customer stated the ice was coming out slushy before ice production stopped. Upon inspection, found frost buildup around the ice maker and the air passage frozen over. Thawed and cleared the ice room and air passage. Replaced the ice maker, auger assembly, and ice bin. Tested operation and verified the ice maker cycled properly. Advised

Model: RS27T5200SR/AA Location: Lehigh Acres, FL 33972 Repair Summary Checked refrigerator for no cooling. Upon inspection, found the freezer evaporator fan ramping up and down. Replaced the freezer evaporator cover assembly and ran the HASS Weak Cooling Test, which failed. Based on the applicable service pointer regarding potential Lokring leaks, inspected the compressor area and found a refrigerant leak at the condenser Lokring connection. Completed the sealed-system repair

Model: FFCD2413US7B Location: Cape Coral, FL 33993 Repair Summary Checked dishwasher for not drying properly and leaking during the drain cycle. Upon inspection, found the water leak is coming from the garbage disposal where the dishwasher drains. The disposal is not part of the dishwasher and is not covered under the dishwasher repair. Tested the dishwasher and verified the heating element is operating properly, drawing approximately 8 amps when activated. Found no rinse aid

Model: RF27CG5010S9AA Location: Cape Coral, FL 33990 Repair Summary Checked refrigerator for weak cooling. Upon arrival, verified the compressor and condenser fans were running; however, the evaporator fan was not operating. Checked voltage to the evaporator fan and verified proper voltage was present. Also found heavy frost concentrated on the top loop of the evaporator. Replaced the evaporator cover assembly and verified proper air circulation. Connected HASS and ran a serv

Model: NE63A6511SS/AA Location: Cape Coral, FL 33914 Repair Summary Checked range for the display buttons not responding properly, especially the number buttons. Tested operation and confirmed the control panel was faulty. Replaced the control board, overlay, and LED display. Tested operation after the repair and verified all buttons are now responding and the unit is working properly (see video).

Model: LMV1831ST/00 Location: Fort Myers, FL 33908 Repair Summary Checked microwave for the display numbers flickering. Diagnosed a faulty control panel and replaced it. Uploaded before-and-after videos documenting the issue and repair. Tested the microwave by heating water in front of the customer and verified the unit is heating properly and the display numbers are counting down correctly with no further flickering. Unit checks normal at this time.

Model: RS27T5200SR/AA Location: Cape Coral, FL 3314 Repair Summary Checked refrigerator for weak cooling and no ice production. Tested the freezer fan and verified it was operating properly. Ran HASS diagnostics and found no error codes. Performed the Weak Cooling Test, which failed. Verified all fans and the compressor were running. Inspected the compressor area and found oil residue at a Lokring connection, indicating a refrigerant leak. Replaced the leaking Lokring connect

Model: RF23BB86004MAA Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for the AutoFill water pitcher not filling consistently. Upon inspection, found low water pressure coming from the reverse osmosis system under the sink. The refrigerator also has a water filter installed, which is further restricting the incoming water pressure. The low pressure causes the AutoFill pitcher to time out and stop filling, requiring time for the system to reset before it wil

Model: RF29BB89008MAA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for the middle drawer not sitting properly. Upon inspection, found the drawer clip broken. Replaced the middle drawer and dividers. Tested operation and verified the drawer is now sitting and operating properly. Unit is working properly at this time.

Model: RF90F29EECRAA Location: Fort Myers, FL 33919 Repair Summary Checked refrigerator for an active 41 error code and the Family Hub not responding. Inspected the main control board, tabletop assembly, wiring, and connections and found no visible physical damage or disconnected wiring. Also found the Auto Door feature and AutoFill water pitcher were not functioning. Ordered a new Family Hub assembly, main control board, and tabletop assembly. Returned and replaced the order

Model: WRF555SDFZ18 Location: North Fort Myers, FL 33917 Repair Summary Checked refrigerator for poor ice production. Customer stated the unit was barely producing one batch of ice per day. Upon arrival, found the freezer temperature at approximately 36°F, which is not cold enough for proper ice production. Ice cream and other frozen items were soft. Inspected the ice maker and found the mold beginning to flake and peel, indicating the ice maker also requires replacement. Ver

Model: RF22KREDBSG/AA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for no ice and no water. Upon inspection, found the water supply to the refrigerator was shut off under the sink. Slowly opened the shutoff valve and restored water pressure to the refrigerator. Customer is using a generic water filter. Tested water flow and verified the dispenser produced approximately 8 oz of water in 8 seconds, indicating proper water pressure. No leaks found. The

Model: WF45T6000AW/A5 Location: Cape Coral, FL 33914 Repair Summary Checked washer for a noise complaint, especially during the spin cycle. Customer stated the noise would stop when she pressed on the door. Tested the washer with a load of laundry using Rinse and Spin and confirmed a squeaking noise. Also noticed the washer was off balance. Traced the noise to loose screws on the front panel frame (see video). Tightened both lower frame screws and properly leveled the washer.

Model: RF32CG5900SRAA Location: Fort Myers, FL 33912 Repair Summary Checked refrigerator for no ice production and intermittent cooling issues. Customer reported multiple concerns, including water pipe error codes, intermittent cooling, and the Family Hub display intermittently not powering on. Found error code 41 stored on the main control board related to the Family Hub. Customer also stated the freezer had stopped cooling but later resumed. Checked the freezer temperature

Model: WA44A3205AW/A4 Location: Lehigh Acres, FL 33971 Repair Summary Checked washer for not starting. Upon inspection, found a 4C error code indicating a water supply issue. Tested each water valve and found the cold water inlet valve clogged. Replaced the cold water valve and tested operation. Ran a spin cycle with wet sheets and verified proper operation after adjusting the load for balance. Uploaded videos documenting the repair and testing. Also advised the customer not

Model: RF30BB6600QLAA Location: Estero, FL 33928 Repair Summary Checked refrigerator for an initial concern of slow ice production. Upon arrival, customer also reported concerns with the refrigerator and doors not being level and the French door mullion assembly being loose. Found the upper portion of the mullion disconnected and not properly attached to the door. Correctly seated the assembly, adjusted the front leveling feet, and shimmed the rear of the refrigerator. This p

Model: PFD95ESPW0GN Location: Ave Maria, FL 34142 Repair Summary Checked dryer for no power. Upon inspection, verified the main control board was receiving proper voltage but was not supplying power out to the unit. Replaced the main control board and display board. Tested operation after the repair and verified the dryer is now powering on, heating, and operating properly with no issues. Uploaded video confirming proper operation.

Model: GFW550SSN4WW Location: Naples, FL 34105 Repair Summary Checked washer for stopping in the middle of a cycle and becoming unusable. Upon arrival, verified the washer was receiving proper 120V. Powered the unit on successfully; however, within approximately 30 seconds, the washer powered off automatically and the relays on the main control board began clicking. Connected SmartHQ and ran a service diagnostic report, which showed several stored and active error codes relat

Model: WRS325SDHZ08 Location: Lehigh Acres, FL 33976 Repair Summary Checked refrigerator for a no-cooling complaint. Upon inspection, found heavy sulfur contamination in the sealed-system area, causing corrosion and a refrigerant leak at the filter drier. Also found the refrigerant lines rusted and corroded. The refrigerator would require replacement of the filter drier and discharge line; however, due to the extent of the sulfur contamination and the unit being approximately

Model: MED7230HW2 Location: Estero, FL 33928 Repair Summary Checked dryer for no heat. Upon arrival, found the vent hose crushed and restricting airflow. Also found the lint trap and vent packed with lint. Removed and cleaned the lint buildup and corrected the crushed vent hose. Advised the customer that the exterior vent also needs to be cleaned. Verified proper incoming voltage to the dryer. Disassembled the unit and found the heating element had failed. Vacuumed lint and d