Model: RF27T5241SR/AA 51 Location: Cape Coral, FL 33904 Repair Summary Checked refrigerator for the bottom ice maker not working. Manually cycled the ice maker and found it did not respond. Verified the fill tube was not frozen. Provided the customer with an estimate for the repair, which was approved. Replaced the bottom ice maker and tested operation. Verified the ice maker is now cycling and operating properly (see video). Advised the customer to allow approximately 24

Model: WF45B6300AP/US Location: Fort Myers, FL 33905 Repair Summary Checked washer for water leaking from the front rubber diaphragm. Upon inspection, found signs that the unit had been previously worked on. The front panel is dented, and the control panel has a crack inside the dispenser area that is only visible when the dispenser is pulled out. Replaced the rubber diaphragm. Noted that the retaining spring has limited tension; however, the customer stated it has been this

Model: WRF767SDHZ02 Location: North Fort Myers, FL 33917 Repair Summary Checked refrigerator for the fresh food ceiling lights not working. This condition can occur when the freezer light is not functioning. Inspected the freezer light and found it was off. While removing the freezer light to check voltage, all of the interior lights came back on. Suspect a loose connection at the freezer light assembly. Verified all interior lights are now illuminated and operating properly

Model: RF31CG7400SRAA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for the upper freezer drawer sticking and not closing completely. Customer was also concerned about cooling temperatures. Connected HASS and ran a service diagnostic, which showed no cooling errors. Inspected the freezer drawer and found frost buildup on the rails, causing them to stick during opening and closing. Also found the drawers were overfilled and some items had fallen behind

Model: NE58K9850WG/AA 04 Location: Fort Myers, FL 33905 Repair Summary Checked cooktop for cracked glass. Replaced the cracked cooktop glass and tested operation. Verified all burners turn on and off properly and are operating normally. Unit checks normal at this time.

Model: DW80CG5451SRAA Location: North Fort Myers, FL 33903 Repair Summary Checked dishwasher for a delay start concern. Initially, the complaint was described as the dishwasher being stuck in Delay Start; however, upon inspection, found the LED display was continuously flashing as if the control panel was shorting. Ran HASS diagnostics and verified all other components were operating properly with no error codes or leaks present. Also educated the customer on proper dishwashe

Model: LSEL6331F/00 Location: Naples, FL 34112 Repair Summary Checked oven for the front left burner not regulating heat properly. Customer stated the burner would intermittently remain on high even when set to low, causing food to burn. Diagnosed a faulty burner regulator. Tested the remaining burners and found them operating properly. Customer also stated the two rear burners did not seem to heat as quickly. Explained that the rear burners are smaller, lower-wattage element

Model: RF32CG5400SRAA Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for a no-cooling complaint. Connected HASS and performed the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and recorded a 4 PSI pressure drop over 15 minutes, confirming the repair was successf

Model: WRT518SZFM00 Location: Cape Coral, FL 33990 Repair Summary Checked refrigerator for not cooling. Upon arrival, found the unit unplugged. Restored power and verified the fans started operating. The compressor attempted to start but repeatedly kicked out. Tested the compressor and verified the resistance readings were within range. Diagnosed a faulty compressor start device. Provided an estimate, which the customer approved. Replaced the start device and tested operation

Model: MTW5205TW1 Location: Fort Myers, FL 33913 Repair Summary Checked washer for noises during the spin cycle. Customer provided a video, and the noise appeared to be coming from the cam clutch area. Inspected the unit and also found the agitator was warped. Replaced the agitator, cam clutch, and actuator. Tested operation after the repair and verified proper operation. Educated the customer on proper loading, advised against overloading the washer, reviewed items that shou

Model: KBSD702MPS00 Location: Estero, FL 33928 Repair Summary Checked refrigerator for no ice production. Upon arrival, found no red light visible on the optic sensor. Checked voltage and verified approximately 115V at the sensor. Contacted Tech Support and was advised that this sensor does not display a red indicator light. Per Tech Support, checked voltage at the ice maker and found only approximately 85V. Tech Support recommended replacing the main control board. Returned

Model: RF28HMEDBSR/AA Location: Cape Coral, FL 33991 Repair Summary Checked refrigerator for a 5C error that appeared after a power reset. Customer stated the error has since cleared and has not returned. The 5C error is related to the fresh food evaporator temperature sensor. Customer also reported the ice maker was dripping. Inspected the ice room and found frost buildup along with ice buildup in the air passage behind the ice maker, indicating an ice room issue. Temperatur

Model: NE63A6311SS/AA Location: Lehigh Acres, FL 33936 Repair Summary Checked range for the center section of the front left burner not working. Disassembled the unit and found the radiant burner element was faulty. Replaced the radiant element and tested all four burners. Verified all burners are now heating and operating properly with no issues.

Model: RF29BB8900AWAA Location: Lehigh Acres, FL 33971 Repair Summary Checked refrigerator for intermittent no ice and no cooling. Upon arrival, found multiple error codes displayed on the Family Hub. Inspected the unit and found a faulty damper on the freezer evaporator cover, ambient temperature sensor, main control board, rusted/damaged freezer rails, and ice maker issues. Replaced all ordered components and initially received a B8 error code. Reset power to the refrigerat

Model: WRS321SDHW08 Location: Cape Coral, FL 33909 Repair Summary Checked refrigerator for the ice maker leaking water and ice buildup around the evaporator fan, causing a loud noise. Upon arrival, no abnormal noise was present. Forced the ice maker to cycle and waited for the water fill. During the fill cycle, verified water leaking from the rear cabinet area. A previous repair had already been attempted several months ago, during which the fill tube was sealed and extended

Model: KUIO18NNZS2 Location: Cape Coral, FL 33991 Repair Summary Checked ice machine for not producing ice. Upon arrival, found the unit turned off. Turned the ice machine on and connected the water supply. Verified the reservoir filled properly with good water pressure. The circulation pump started and circulated water over the cold plate. Removed the drain cap and verified the unit drained properly. Refilled the reservoir and continued testing. Verified the compressor and f

Model: ME16A4021AS Location: Lehigh Acres, FL 33971 Repair Summary Checked microwave for the control panel not working and displaying an SE error indicating a communication issue between the main control board and touch control panel. Replaced both the main control board and touch control panel. Tested the microwave after the repair and verified it is now operating properly with no errors or additional issues. Uploaded video confirming proper operation.

Model: NSE6DG8300SRAA 00 Location: Naples, FL 34116 Repair Summary Checked oven for multiple burner issues. Customer stated the front two burners were not working and the rear right burner was not cycling heat properly, with only the rear left burner operating normally. Tested all four burners and documented operation on video. Removed the control panel to inspect the regulators and found the control panel infested, with roach feces covering the main control board. Also fou

Model: DW90F89T0U12AA Location: Fort Myers, FL 33907 Repair Summary Checked dishwasher for not draining. Upon inspection, found 5C and 5C1 error codes, both indicating drain-related issues. Found the drain cover inside the dishwasher was missing and installed a new cover. Also found the drain pump was not operating due to failure. Replaced the drain pump and tested operation. Verified the dishwasher is now draining properly with no leaks or error codes present. Unit is workin

Model: RS27T5200SR/AA Location: Fort Myers, FL 33907 Repair Summary Checked refrigerator for a no-cooling complaint. Connected HASS and performed the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and verified the pressure held for over 15 minutes, confirming the repair was successf