Model: DVE50BG8300VA3 Location: Fort Myers, FL 33907 Repair Summary Checked dryer for no heat. Ran diagnostics and found an error code indicating a vent restriction, which resulted in the heater assembly burning out. Replaced the heater duct assembly and ran diagnostics after the repair. Unit passed all tests with no additional error codes. Verified through HASS that the dryer temperature was rising properly and the unit is now heating and operating normally.

Model: DVE55CG7500E 01 Location: Fort Myers, FL 33916 Repair Summary Checked dryer for not heating. Upon arrival, found the roof vent has a screen that was packed with lint, severely restricting airflow. Inspected the dryer and also found a significant amount of lint buildup inside the cabinet, creating a potential fire hazard. Customer did not have a vacuum available, so removed as much lint as possible by hand. Found the heater assembly had failed and replaced it. Also fo

Model: WRS321SDHZ11 Location: Naples, FL 34104 Repair Summary Checked refrigerator for making too much ice. Upon arrival, found both the ice bin and an additional container full of ice. Customer was unsure how to turn the ice maker off and had tied the metal shutoff arm down with a wire. Removed the wire, ice bin, and ice maker. Showed the customer how to properly turn the ice maker off, and she marked the ice maker to help identify the shutoff position. Reinstalled the compo

Model: SHE89PW75N/91 Location: Punta Gorda, FL 33955 Repair Summary Checked dishwasher for a communication error. Customer stated the dishwasher would not allow wash cycle selections due to the communication fault. Replaced the main control board, which was the only part available at the time of service. After installation, the dishwasher initially responded properly; however, during additional testing, the communication error returned. Further diagnosis determined additional

Model: ME17R7021ES/AA Location: Lehigh Acres, FL 33936 Repair Summary Checked microwave for the turntable not working. Upon inspection, found the turntable motor seized. Replaced the turntable motor and tested operation. Verified the turntable is now rotating and operating properly with no issues. Uploaded before-and-after videos documenting the repair.

Model: RF32CG5400SRAA Location: Lehigh Acres, FL 33974 Repair Summary Checked refrigerator for a no-cooling complaint. Connected HASS and performed the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the condenser Lokring connection. Replaced the leaking Lokring connection and filter drier. Pressure tested the sealed system with 350 PSI of nitrogen and recorded a 7 PSI pressure drop over 15 minutes, confirming the repair was succes

Model: ZSC1202NSS01 Location: Naples, FL 34108 Repair Summary Checked microwave for no display or interior lights. Upon arrival, verified the fuse was good and the unit was receiving proper 120V incoming power. Found the magnetron thermostat burnt and damaged. When the thermostat was moved, the display and lights would intermittently power on, confirming the faulty connection. Advised the customer of the findings, and the customer elected to complete the repair himself. Also

Model: PFW955SPW0DS Location: Naples, FL 34108 Repair Summary Checked washer for a no-drain complaint. Upon arrival, verified the drain pump was not operating. Replaced the drain pump and retested; however, the new drain pump still would not energize. Determined the main control board was not supplying power to the drain pump. Returned and replaced the main control board and programmed it to the correct settings according to GE specifications. Tested operation and verified th

Model: WFG515S0EB0 Location: Fort Myers, FL 33966 Repair Summary Checked range for the front right burner not igniting. Upon inspection, found the burner igniter had broken off due to rust. Also found the burner cap could not be removed because the mounting screws are severely rusted. Advised the customer that the complete cooktop assembly would need to be replaced to complete the repair. Due to the repair cost exceeding the value of the unit, the customer declined the repair

Model: DLEX9500K Location: Naples, FL 34109 Repair Summary Checked dryer for no power. Upon arrival, started by checking voltage at the outlet and found improper incoming power. Measured only 86V between L1 and L2 and 30V between Neutral and L1. Advised the customer that an electrician will need to inspect the outlet and electrical supply to determine the cause of the voltage issue. No repairs were made to the dryer. Returning the parts that were sent for the repair. Advised

Model: RF28R7201SR/AA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for no ice production and the ice bucket being stuck in place. Upon arrival, found the customer was using an incorrect water filter and advised them to use a genuine Samsung filter. Found ice buildup along the side walls of the ice compartment. Replaced the auger assembly, ice maker, and damaged ice bucket. Ran HASS diagnostics and the unit passed all tests. Cycled the ice maker and v

Model: DVE52A5500V/A3 01 Location: Ave Maria, FL 34142 Repair Summary Checked dryer for the motor running continuously. Upon inspection, found a stuck relay on the main control board. Replaced the main control board and verified the motor now shuts off properly. Tested operation and confirmed the dryer is cycling heat and operating normally. Also found the existing dryer vent hose is damaged and leaking lint behind the unit. Advised the customer that the vent hose needs to

Model: NQ70M6650DG/AA Location: Fort Myers, FL 33908 Repair Summary Checked microwave for intermittent no-heat condition. Upon arrival, tested with a glass of water and found inconsistent heating results. The first test heated the water to 133°F, the second test only reached 87°F, and the third test reached 107°F, confirming sporadic heating. Determined the magnetron, capacitor, diode, and main control board would need to be replaced, as the control board supplies power to th

Model: RF29A9671SR/AA Location: Fort Myers, FL 33905 Repair Summary Checked refrigerator for the large cube ice maker being broken. Upon inspection, found the refrigerator has the older-style water pipes. Contacted Tech Support and was advised that both water pipes need to be replaced along with the damaged large cube ice maker. Checked the nugget ice maker and found it operating normally at this time. Verified proper water pressure to the refrigerator. Ordering both water pi

Model: DD24DAX9N Location: Naples, FL 34109 Repair Summary Checked dishwasher for A6 and A7 error codes. Upon arrival, found the incoming water pressure was very slow and the lower wash motor was not operating properly. Replaced the water inlet valve and lower wash motor. Tested both compartments and verified both sides now fill quickly and wash properly. Unit is working properly at this time.

Model: WTW4957PW0 Location: Naples, FL 34112 Repair Summary Checked washer for not shutting off. Upon arrival, diagnosed a faulty main control board. Replaced the control board and calibrated the washer. The water supply was turned off to the unit. When attempting to turn the water back on, found water leaking from the household shutoff valve. Immediately turned the water supply back off and advised the customer that a plumber will need to repair the shutoff valve before the

Model: WA50R5200AW/US Location: Fort Myers, FL 33901 Repair Summary Checked washer for going off balance. Checked the unit for error codes and found only an error related to the failed suspension assemblies. Replaced all four suspension assemblies as approved by the customer. Ran calibration mode and diagnostics, and the unit passed all tests. Showed the customer the difference before and after the repair and verified the tub is now significantly more stable with the new susp

Model: HTX24EASK0WS Location: Lehigh Acres, FL 33971 Repair Summary Checked dryer for not starting. Upon inspection, found a broken push button preventing the start switch from being engaged. Replaced the push button as approved by the manager and tested operation. Uploaded a video verifying the dryer is now starting and operating properly with no issues.

Model: GDT655SSJ5SS Location: Cape Coral, FL 33991 Repair Summary Checked dishwasher for not powering on. Verified proper voltage to the unit. Connected SmartHQ and found an error indicating multiple resets, with no other error codes present. SmartHQ showed a software update specifically addressing this issue (see pictures). Completed the software update and tested operation. Also disconnected and reconnected the display connection at the main board, which restored the displa

Model: RF70F27SERAA Location: Cape Coral, FL 33990 Repair Summary Checked refrigerator for the door dispenser not changing selections. Customer stated the dispenser would only dispense water and would not respond or switch to ice. Verified the dispenser was receiving voltage but was not responding. While removing the dispenser for further inspection, the assembly lost power completely, confirming a faulty dispenser assembly. Replaced the dispenser assembly and tested operatio