Model: RF28R7201SR/AA Location: Cape Coral, FL 33904 Repair Summary Checked refrigerator for no ice production. Upon arrival, found a large piece of ice jammed along the side of the ice maker, blocking the sensor. Connected HASS and ran a service diagnostic report, which showed several stored ice maker and sensor error codes. Found the IR sensor on the auger motor assembly was not illuminated. Removed the ice maker and auger motor assembly and cleared all ice buildup. Also fo

Model: RS27T5200SR/AA Location: North Fort Myers, FL 33917 Repair Summary Checked refrigerator for an intermittent ice maker noise. Customer stated the ice maker would randomly produce ice, but after a period of time it would cycle repeatedly and make a loud noise. Ran HASS diagnostics and found a C26 ice maker error. Initially forced the newer ice maker to cycle and it operated normally; however, after several cycles, the ice maker became stuck during the harvest cycle and p

Model: WRFC9636RZ00 Location: Saint James City, FL 33956 Repair Summary Checked refrigerator for intermittent power loss. Customer stated the display would go completely blank, followed by a power failure error and audible beeping. Upon arrival, the refrigerator was operating normally and had been for the previous few days. Entered service mode and found no stored error codes or failed components. Verified a stable 120V supply at the outlet and traced power to the main contro

Model: MRF29D9BST Location: Fort Myers, FL 33919 Repair Summary Checked refrigerator for no cooling. Upon inspection, found the compressor was not running while the remainder of the refrigerator was powered and operating. Tested the compressor windings and measured approximately 16.5 ohms across all three terminals. Ordered the main control board and inverter, with the possibility of compressor replacement if the issue remained. Returned and found the incorrect inverter had b

Model: RF28R7201SR/AA Location: North Fort Myers, FL 33917 Repair Summary Checked refrigerator for the upper ice maker freezing over. Customer stated we previously serviced the refrigerator for the same issue before they were aware they had an extended warranty. Upon inspection, found the ice room frozen over, which is a known recurring issue with this model (see pictures). Thawed and cleared the ice room and replaced the ice maker and auger assembly. Also found the ice bin c

Model: RF31CG7400SRAA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for no cooling. Upon arrival, found the fresh food section cooling somewhat, while the freezer was cool but not reaching freezing temperatures. Connected HASS and ran a service diagnostic report, which showed two stored ice maker error codes. Ran the Weak Cooling Test and found average temperatures around 30°F. Inspected the compressor area and found no visible oil or obvious signs of

Model: ME11A7710DS/AA Location: Fort Myers, FL 33908 Repair Summary Checked microwave for buttons not responding. Upon arrival, plugged the microwave back in and found the controls were responding and the unit was operating properly at this time. Also found an installation issue where the surrounding cabinetry will need to be disassembled in order to remove the microwave for service. Made the customer aware that if the issue returns and the door assembly needs to be replaced,

Model: DVE50BG8300V/A3 Location: Cape Coral, FL 33909 Repair Summary Checked dryer for no heat. Upon arrival, verified the unit was receiving proper voltage. The drum was spinning, but the dryer was not producing heat. Disassembled the dryer and found one of the heating elements reading open (OL) and the high-limit fuse open. Replaced the heater assembly and vacuumed lint and debris from inside the dryer cabinet. Reassembled and tested the unit, verifying the drum spins and t

Model: KDTE234GPS0 Location: Fort Myers, FL 33913 Repair Summary Checked dishwasher for concerns with the door opening and brown/rust-colored water appearing along both sides of the door. Explained to the customer that this is dirty wash water coming from the unit when the door opens. Ran diagnostics and found an F1E2 software error. Also found the spray arms dirty and the door latch weak when engaging the striker. Returned and replaced the main control board, door latch, str

Model: WD53DBA900HBA1 Location: Cape Coral, FL 33993 Repair Summary Checked washer for an intermittent water leak underneath the unit. Customer stated this has occurred at least twice. Noted the washer has a unique drain installation, with the main drain hose connected to an additional hose that runs behind the counters before reaching the drain (see video). Explained that this creates an unusually long drain run and is not a recommended installation, although the customer st

Model: WTW4816FW3 Location: Fort Myers, FL 33913 Repair Summary Checked washer for not completing cycles. Ran diagnostics and found error codes related to the pressure switch and a main control board fault. Replaced the main control board and tested operation. Verified the washer is now operating properly with no further issues. Unit checks normal at this time.

Model: RF70F29MERAA Location: Cape Coral, FL 33991 Repair Summary Checked refrigerator for the whiskey ball ice maker leaking water. Upon inspection, found the ice maker was not sealing properly and was leaking from the center seal. Also found several stored error codes related to the whiskey ball ice maker. Removed and replaced the ice maker and fill tubes. Cycled the ice maker and verified it operated properly and called for water with no leaks present. Removed the large bl

Model: GFW655SSV0WW Location: Fort Myers, FL 33905 Repair Summary Checked washer for not draining. Connected diagnostics and found stored error codes for the door lock and drain pump. Used diagnostics to unlock the door and tested the drain pump, which was not operating or humming. Provided the customer with an estimate for drain pump replacement and initially proceeded with the repair. After replacing the drain pump, found the main control board would also need to be replace

Model: RF24R7201SR/AA Location: Fort Myers, FL 33907 Repair Summary Checked refrigerator for no water dispensing. Upon arrival, tested the dispenser with the water filter removed and verified good water pressure, indicating a faulty filter housing. Provided the customer with an estimate for the repair, which was approved. Replaced the filter housing. The water shutoff valve under the sink was extremely difficult to operate and would not turn, so the main water supply to the h

Model: WRX735SDBM00 Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for a large block of ice forming in the ice bin. Upon inspection, found the ice maker fill tube frozen, indicating the water valve was leaking and allowing water to enter the ice maker when it should be closed. Provided the customer with an estimate for the repair, which was approved. Replaced the water valve, ice maker, and fill tube. Tested operation and verified proper water fill with no

Model: RS22T5201SR/AA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for no cooling. Upon arrival, connected HASS and ran a service diagnostic report, including the Weak Cooling Test. Temperature history showed temperatures gradually rising over the previous week. Verified the compressor and fans were operating. Inspected the compressor area and found traces of oil around the condenser coupler. Performed a bubble test and confirmed a refrigerant leak a

Model: RF24BB620012AA Location: Bonita Springs, FL 34134 Repair Summary Checked refrigerator for no cooling. Unit had stored error codes for the inverter and a locked-rotor compressor. The inverter board was replaced initially; however, the error codes returned and the refrigerator stopped cooling again. On the return visit, replaced the inverter board again and completed a sealed-system repair, including compressor replacement (see attached photos). Pressure tested the seale

Model: NE63A6751SS/AA Location: Fort Myers, FL 33913 Repair Summary Checked range for the touch controls not responding. Confirmed the control assembly was defective and replaced it with a new control assembly. Tested operation after installation and verified all controls are now responding and the unit is operating properly. Uploaded before-and-after videos documenting the repair.

Model: WA52DG5500AVUS Location: Cape Coral, FL 33909 Repair Summary Checked washer for an intermittent 4C error and a “Check Motor” message in the app. Tested both hot and cold water supplies and verified proper flow. Tested the motor during both wash and spin and found it operating properly. Ran HASS diagnostics and found the 4C water supply error stored in history. Removed the water inlet valve and found sediment buildup in the hot water valve. Replaced the water inlet valv

Model: NE63A6751SG/AA Location: Cape Coral, FL 33993 Repair Summary Checked range for the Air Fry and Dehydrate options not working. Upon inspection, found this model requires the middle divider rack that separates the upper and lower oven cavities to be removed before these features can be used (see pictures). Removed the divider rack and tested both functions. Verified the features are now operating properly. Unit is working properly at this time.