Model: RT70F18LRSRAA Location: Estero, FL 33928 Repair Summary Checked refrigerator for no cooling. Upon arrival, found the display temperature around 70°F. Verified the compressor and all fans were operating, but only warm air was circulating. Inspected the compressor area and found traces of oil at the condenser coupler, confirming a refrigerant leak. Determined a sealed-system repair was required and ordered the necessary parts. Returned and repaired the leaking connection

Model: WTW4816FW3 Location: Fort Myers, FL 33967 Repair Summary Checked washer for continuously running after completing a cycle and turning itself back on. Upon inspection, confirmed the issue falls under the applicable service bulletin for the main control board. Replaced the main control board and calibrated the washer. Tested operation and verified the washer is now completing cycles and operating properly. Unit checks normal at this time.

Model: RF90F23AEWAA Location: Cape Coral, FL 33909 Repair Summary Checked refrigerator for weak cooling and no ice production. Upon arrival, found the freezer completely thawed and the fresh food section at an elevated temperature. Verified the compressor and all fans were operating. Inspected the sealed system and found oil residue at the Lokring fitting next to the condenser, indicating a refrigerant leak. Ran the HASS Weak Cooling Test, which failed, confirming a sealed-sy

Model: DVE50R5200W/A3 Location: Lehigh Acres, FL 33971 Repair Summary Checked dryer for no power. Customer stated they left town and, upon returning, found the dryer would no longer power on. Verified proper voltage at the terminal block. Disassembled the unit and tested the thermostats, which checked within specifications. Based on testing, the dryer will require a new main control board and control panel to restore operation.

Model: WF50BG8300AVUS Location: Cape Coral, FL 33909 Repair Summary Checked washer for an intermittent squeaking and slight banging noise, which the customer believed occurred mostly during the spin cycle. Noted the washer is installed on a third-party metal pedestal, which produces a squeaking sound when the unit is slightly moved. Put the washer into service mode and forced a high-speed spin with no abnormal noises present. Added a load of towels for weight, saturated them,

Model: NE63BB851112AA Location: Lehigh Acres, FL 33971 Repair Summary Checked range for the front right triple burner not working. Inspected the unit and found the burner regulator faulty. Replaced the regulator and tested operation. Verified the front right triple burner is now working properly and all four burners are operating as designed. Uploaded before-and-after videos showing the burner failure prior to the repair and proper operation of all four burners after the repa

Model: WTW4957PW0 Location: Fort Myers, FL 33905 Repair Summary Checked washer for noise and not completing cycles properly. Customer stated the display shows the cycle is complete, but the clothes remain wet. Ran diagnostics and verified the washer filled, agitated, and drained properly. Verified the cam and actuator shifted correctly; however, the gearcase was excessively noisy and determined to have failed. A complete tub repair would be required to correct the issue. The

Model: KRFC300ESS07 Location: Fort Myers, FL 33901 Repair Summary Checked refrigerator for no cooling. Upon inspection, found multiple issues, including a torn refrigerator door gasket causing condensation buildup and a broken filter cover. Also found the compressor in a locked-rotor condition. Ordered a new compressor, charging port, necessary coupling, both door gaskets, and filter cover. Returned and completed the sealed-system repair. Pressure tested the system and verifi

Model: DV50F9A7EVW/A2 Location: Cape Coral, FL 33914 Repair Summary Checked dryer for not starting a cycle. Customer stated the dryer makes a humming noise followed by a clicking sound and then does not start. Upon arrival, attempted to rotate the drum by hand and found it would spin but catch at a certain point. Removed the front cover and inspected the blower housing area. Found no foreign objects or obstructions inside the blower wheel; however, the blower assembly is out

Model: RF32CG5100SRAA Location: Bonita Springs, FL 34135 Repair Summary Checked refrigerator for weak cooling. Upon arrival, connected HASS and ran the Weak Cooling Test, which failed for both the fresh food and freezer compartments. Inspected the sealed system for leaks and found traces of refrigerant oil at the usual leak location. Completed the sealed-system repair and pressure tested the system with 354 PSI of nitrogen, verifying the system was within normal specification

Model: MVW5435PW0 Location: Cape Coral, FL 33904 Repair Summary Checked washer for starting a cycle, pausing, and then going directly to Done. Verified proper voltage to the main control board and confirmed the door lock, cam, and actuator were operating and shifting properly. Checked the capacitor microfarad reading and found the capacitor within specifications. While disconnecting the capacitor, found the wire harness separating from the Molex connector, creating an intermi

Model: WTW6150PW0 Location: Ave Maria, FL 34142 Repair Summary Checked washer for clothes developing stains after using bleach and delicate clothing becoming damaged or torn. Inspected and tested the washer and found no mechanical issues. Educated the customer that when using bleach, the Extra Rinse option should be selected to provide additional rinsing and help fully remove residual bleach from the clothing and washer. Also advised the customer to use the Delicate cycle for

Model: RF27T5241SR/AA Location: Estero, FL 33928 Repair Summary Checked refrigerator for no ice production. Upon arrival, found frost buildup inside the ice room. Replaced the ice maker, auger assembly, and ice bucket. Ran HASS diagnostics, cleared all stored error codes, and verified the refrigerator passed all tests. Cycled the ice maker through HASS and confirmed proper operation. Advised the customer to allow approximately 24 hours for normal ice production to resume. Uni

Model: RF27CG5010S9AA Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for weak cooling. Customer stated the refrigerator was not cooling properly. Checked the freezer temperature and found it at approximately 36°F. Verified the compressor and all fans were operating. Connected HASS and ran the Weak Cooling Test, which failed. Inspected the sealed system and found a refrigerant leak at the Lokring fitting next to the condenser. Ordered the necessary parts. R

Model: PFD95ESPW0GN Location: Ave Maria, FL 34142 Repair Summary Checked dryer for intermittent heating issues after the main control board and display board were previously replaced. Found the unit had lost its personality settings. Personality code 25 had been entered, but the customer continued experiencing intermittent no-heat concerns. Tested the dryer on Timed Dry and verified the vent and heating cycles were operating properly at the time of service. Contacted Tech Sup

Model: RF23BB8600QLAA Location: Estero, FL 33928 Repair Summary Checked refrigerator for a broken plastic piece that had fallen from the bottom of the right fresh food door. Upon inspection, identified the piece as part of the door auto-closer assembly. Found the mounting point where the auto-closer attaches to the bottom of the door had broken off and could not be reattached because it is part of the door itself. Determined the right fresh food door would need to be replaced

Model: KRMF706ESS01 Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for no cooling. Customer stated they removed the bottom grille and found a large amount of debris buildup on the condenser coil. After vacuuming the coil, the refrigerator began cooling again but was still not cooling properly. Checked temperatures and found the freezer at approximately 31°F and the fresh food section at approximately 38°F. Verified the compressor and all fans were operatin

Model: DW80R2031US/AA Location: Fort Myers, FL 33967 Repair Summary Checked dishwasher for a leaking concern. Upon arrival, ran two separate cycles and recorded the dishwasher filling, washing, and draining. No leaks or operational issues were found during testing. Some water was present on the floor; however, the water appeared to be coming from the direction of the refrigerator rather than the dishwasher. It is possible the refrigerator may be leaking, but the source could

Model: WA50R5200AW Location: Fort Myers, FL 33913 Repair Summary Checked washer for an out-of-balance condition and water leaking into the tub. Upon arrival, found the suspension rods beginning to weaken. Replaced all four suspension rods and the water inlet valve. Ran the washer through a full self-test diagnostic cycle and verified all tests passed with no error codes or leaks. Unit checks normal at this time.

Model: RS27T5200SR/AA Location: Fort Myers, FL 33908 Repair Summary Checked refrigerator for no cooling. Upon arrival, found significant ice buildup around the outside of the freezer evaporator cover. Checked for error codes and found a 21C error indicating a freezer evaporator fan motor failure. Replaced the evaporator cover assembly and cleaned the ice and moisture from the freezer compartment. Ran HASS diagnostics. The Weak Cooling Test failed; however, the Overall Check p