Model: NE63A6511SS/AA Location: Bokeelia, FL 33922 Repair Summary Checked oven for the front right burner not regulating heat properly. Customer stated that when set to low, the burner would remain on high and burn food. Initially unable to duplicate the issue. Allowed the burner to fully heat, then adjusted the setting to low and verified the burner remained on high. Replaced the faulty regulator with a new one and repeated the same test. Verified the burner now regulates pr

Model: LHSXS2706S/02 Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for a damaged door concern. Upon inspection, found the top right door was not damaged and only needed to be cleaned. Inspected the lower left door and found a slight wave in the metal rather than a dent. Advised the customer that replacing the door may result in a similar wave or minor imperfection due to the construction of the door, and a perfectly straight or flat replacement cannot be

Model: RS27T5200SR/AA Location: Cape Coral, FL 33991 Repair Summary Checked refrigerator for no cooling. Upon arrival, found the compressor and all fans running, with temperatures around 76°F. Connected HASS and ran a service diagnostic report, which showed no component failures or error codes. Inspected the compressor area and found traces of oil around the condenser coupler, indicating a refrigerant leak. Determined a sealed-system repair was required and ordered the necess

Model: RF29BB8600QLAA Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for no water and no ice production. Upon inspection, found the filter housing faulty. Ordered the correct filter housing and returned to complete the repair. Replaced the filter housing and tested operation. Verified the water dispenser is now operating properly with good water pressure. Cycled both ice makers and confirmed both filled with water properly with no additional issues. Unit c

Model: WRFF3436RZ00 Location: Fort Myers, FL 33905 Repair Summary Checked refrigerator for no ice production. Upon inspection, found ice present in the ice maker tray but the ice maker was not harvesting or dispensing the ice. Replaced the ice maker and tested operation. Verified the new ice maker cycled properly right away. Advised the customer not to push the refrigerator too far back against the wall, as this can kink or damage the water supply line and potentially cause a

Model: GDF510PSR6SS Location: Cape Coral, FL 33993 Repair Summary Checked dishwasher for a dented door panel. Upon arrival, found this is a brand-new appliance in a new, currently unoccupied home. Inspected the unit and verified the door panel is dented and can be replaced. Unable to fully test dishwasher operation because the water supply to the home has not yet been turned on. A new door panel will be needed to correct the cosmetic damage.

Model: MHW5630HW2 Location: North Fort Myers, FL 33917 Repair Summary Checked washer for a recurring low-flow error. Customer recently had new water valves installed at the wall. Upon further inspection, found the wall valves were not labeled and the hot and cold supplies were opposite of what was originally assumed. Also found the cold-water valve at the wall closed, which was causing the low-flow error. Verified both wall valves are functioning properly and providing adequa

Model: WED4107SW0 Location: Fort Myers, FL 33905 Repair Summary Checked dryer for the Check Vent light coming on and a noise concern. Ran diagnostics and found an F1E1 error code indicating a main control board fault. Ordered the main control board with encoder, heater and blower thermistors, blower motor, and blower wheel. Returned and installed all ordered parts along with a new idler pulley due to the noise concern. Started a Timed Dry cycle and verified the dryer was oper

Model: ME11A7710DS/AA Location: Fort Myers, FL 33908 Repair Summary Installed the new microwave door for the customer. Tested operation and verified the microwave is heating properly. Confirmed all door components and functions are operating correctly with no error codes present. Set the correct date and time for the customer. Unit checks normal at this time.

Model: WF90F53ADSA5 Location: North Fort Myers, FL 33917 Repair Summary Checked washer for fabric softener residue around the fabric softener compartment and on top of the detergent drawer, as well as detergent not dispensing properly. Customer stated this has been an issue since the unit was received in December. Tested operation and observed that water was not flowing in a steady stream through the dispenser but spraying in multiple directions (see video). Connected HASS an

Model: MED7230HW1 Location: Fort Myers, FL 33908 Repair Summary Checked dryer for no heat. Upon arrival, verified proper voltage at the outlet. Disassembled the dryer and tested the heating element and thermal cutoffs. Found the heating element faulty while all thermal cutoffs tested properly. Replaced the heating element and tested operation. Verified the dryer is now heating and cycling properly. Customer stated the external dryer vents were recently cleaned. Unit checks no

Model: ME16A4021AS/AA Location: Fort Myers, FL 33913 Repair Summary Checked microwave for no power following a power outage. Replaced the main control board and noise filter. Restored power and tested operation. Verified the microwave is now powering on and operating properly with no additional issues. Unit checks normal at this time.

Model: NE63A6111SS/AA Location: Cape Coral, FL 33909 Repair Summary Checked range for the rear right burner not working. Tested operation and verified the concern. Inspected the unit and found the heating element faulty (see picture). Replaced the heating element along with the regulator and tested operation. Verified all four burner elements are now heating and operating properly (see picture). Unit checks normal at this time.

Model: RF27CG5010S9AA Location: Lehigh Acres, FL 33973 Repair Summary Checked refrigerator for weak cooling. Upon arrival, connected HASS and ran a service diagnostic report, which indicated weak cooling in the freezer section, while the fresh food section was barely maintaining temperature. No error codes were present. Verified the compressor and all fans were operating. Inspected the compressor area and found traces of oil at the condenser coupler, indicating a refrigerant

Model: RF261BEAEWW/AA Location: Fort Myers, FL 33908 Repair Summary Checked refrigerator for no cooling in the fresh food section. Upon arrival, found ice buildup coming through the air vents. Provided the customer with a repair quote, which was approved. Thawed and removed all ice buildup, then installed the leak kit, defrost sensor, and new evaporator cover assembly. Cleaned the refrigerator and dried all remaining water inside the unit. Advised the customer to allow approx

Model: DVE47CG3500WA3 Location: Cape Coral, FL 33914 Repair Summary Checked dryer for excessive noise. Tested operation and verified the noise concern. Disassembled the unit and found the blower wheel broken (see pictures). Also found significant lint buildup inside the filter housing. Replaced the blower housing assembly and thoroughly cleaned the filter housing. Tested operation and verified the dryer is now running with normal operating noise (see before-and-after video).

Model: RF24BB6200QLAA Location: Fort Myers, FL 33913 Repair Summary Checked refrigerator for weak cooling. Customer stated the fresh food section was maintaining temperature, but the freezer was not cooling properly. Connected HASS and ran a service diagnostic report, which showed the freezer temperature at approximately 23°F and the fresh food section around 40°F. Inspected the compressor area and found no traces of oil. Bubble tested all accessible sealed-system joints with

Model: RF29DB970012AA Location: Cape Coral, FL 33993 Repair Summary Checked refrigerator for multiple concerns, including the AutoFill pitcher not filling, excessive noise from the bite-size ice maker during harvest, and the cube ice maker not producing ice. Customer stated the AutoFill pitcher had not worked since the refrigerator was purchased. Upon inspection, found the AutoFill pitcher feature turned off. Turned the feature on and tested operation. Verified the pitcher do

Model: RS27T5200SR/AA Location: Lehigh Acres, FL 33974 Repair Summary Checked refrigerator for weak cooling and poor ice production. Customer stated the ice maker had stopped producing ice and, when it did produce ice, the ice was slushy. Checked the freezer temperature and found it at approximately 32°F, which is not cold enough for proper ice production. Verified the compressor and all fans were operating. Inspected the sealed system and found oil residue at the Lokring con

Model: WRS555SIHZ03 Location: Cape Coral, FL 33914 Repair Summary Checked refrigerator for ice maker leaking and no ice production. Customer stated the ice maker had been leaking prior to completely stopping ice production. Found the ice maker turned off upon arrival; however, this was not the cause of the failure. Inspected the ice maker and found it cracked (see pictures). Attempted to cycle the ice maker and found it would attempt to harvest but only jerk back and forth wi